Prashanth Chandrashekar

Delivered end-to-end client support for business formation, liquidation, VAT, AML compliance, and bookkeeping services.
Managed office operations, including scheduling, documentation, and correspondence, ensuring smooth workflows.
Created detailed reports, invoices, and professional correspondence to meet client and regulatory requirements.
Processed customer KYC verifications and online payments, ensuring accuracy and compliance.
Collaborated with multiple departments, such as Finance, Legal, and HR, to resolve complex client issues effectively.

Consistently achieved and exceeded monthly sales targets by promoting motor insurance products to diverse clients.
Provided leadership and guidance to a team of junior customer service representatives, improving productivity.
Addressed client inquiries and complaints promptly, ensuring high satisfaction and long-term retention.
Maintained accurate documentation of sales activities, client feedback, and transactions to improve operational efficiency.

Delivered exceptional customer service by addressing client concerns, recommending solutions, and enhancing satisfaction.
Provided timely updates on product and service developments, strengthening customer relationships.
Coordinated with field operations teams to identify and capitalize on business opportunities.

Increased sales revenue by presenting tailored product recommendations to clients.
Built strong rapport with customers by addressing their needs and resolving issues effectively.
Monitored inventory levels and forecasted demands to ensure alignment with sales goals.