Senior Manager - Program & Project Management
LTImindtree
Total years of experience :13 years, 1 Months
worked for client Jumeirah Hotels & Resorts
MANAGERIAL RESPONSIBILITIES
•Team Management, TimeSheet Management
•Project Planning and Resource Requirement Analysis
•US Client Interaction and on call meetings
•Gathering client requirements and system feasibility analysis
•Estimating time, resources and billing of the project
•Making time recourse matrix, Preparation of Leave Plan Matrix
•Tracking KPI, SLA
•Estimating deadlines of various deliverables
•Coordinating human resources about the challenges, time management, and grievances.
•Supporting Audit Team
•Implementation of Quality Assurance Processes
•Focus on Reusability and Innovative ways to deliver faster.
TECHNICAL RESPONSIBILITIES
•Analysis of new Business requirement.
•Understand and clarification of impact analysis
•Guidance for System Improvement
•Technical documentation preparation/updates.
•Development/Coding of New Enhancement as well as for the maintenance of existing system.
•Unit Testing, Integration testing and Test Cases preparation.
•Offline and Online support to the Client for AS400 Applications
•Training of the company associates for the technical part of AS400 and end users and Business Users for AS400 based Applications
•System Migration from Development to Production Environment
•Support the 24/7 global applications
•Providing UAT Support after completion of various phases of project.