Pratheesh Nair

RAK BANK - DUBAI (From November 2012 to till date)
Designation: Senior sales Officer
Department: Auto loan

Duties & responsibilities
• Promote and sell Auto Loan Products and promotions in assigned Business Territory against set financial targets.
• Build and maintain effective business relationship with Dealers and ensue to cover their daily requirement, find out alternative methods of sourcing business.
• Pro-actively call on showrooms and customers and promptly respond to their calls in order to negotiate and finalize business deals within the targeted turnaround time.
• Ensure complete proposal and proper documentation for credit approval.
• Ensure deals submitted to credit operations are error free.
• Comply with Auto Loan process and ensuring that no compromise on credit quality is made when proposing new case.
• Update customer and dealer on latest products and promotions.
• Submit MIS report as and when requested by direct Manager.
• Ongoing and regular market feedback on competitors and business.
• Maintain Healthy Inter-Departmental Relationships.

SHRIRAM TRANSPORT FINANCE COMPANY LTD - INDIA
Designation: Assistant Manager (June 2011 to October 2012)
Department: Auto Loan

Duties & Responsibilities
• To Manage Day -to-day Administrative activities of Branch.
• Provide services to Walk-In Customers and Offer them Additional Product offered by the company like Vehicle Insurance, Tyre Loan and Service Loan.
• Prepare Daily MIS for the day to day activities and send it to Head Office Operations.
• Monitor the daily Cash Flow and remittance to Bank.
• Assisting Branch Manager in day to day functioning of Branch.

RIYA LUSTRE
Designation: Customer Relationship Officer (June 2009 to March 2011)
Department: Sales and Marketing

Duties & Responsibilities
• Identifying potential customers and enrolled them to company by contacting them over telephone, email and in person.
• Explain product features, advantages and benefits to customers.
• Generate repeat business through successful customer follow up.
• Establish and maintain positive communication stream and fruitful relationship with existing customers to foster sales revenue.
• Provide service to existing customer by accepting customer order and communicating it to production department
• Coordinated with production department and ensured prompt supply.
• Conduct Product costing and Pricing on regular basis based on Raw material price revision.
• Collect payment from customers wherever necessary.
• Prepare Statistical Reports on customer behavior, spare capacity available, Product Movement etc.

• One month internship training at Atul Ltd, Gujarat, India
• Project Undertaken at Reckitt Benckiser (India) ltd, Kerala. India