Pratik Jaiswal

Operations Team Leader at Travel Corporation of India

• India - Gurgaon
• My current job since August 2012

I am writing to express my interest in the position at your company. With over 8 years of extensive experience in sales
and operation, I am excited about the opportunity to contribute to your team and help elevate your organization's commitment to superior service and operations.

I am skilled in Microsoft Office applications, possess strong critical thinking abilities, and prioritize safety compliance in all aspects of my work. My approach to client service involves thoroughly understanding their requirements to ensure a comprehensive and satisfactory solution from the outset.

I am adept at maintaining regular communication with clients through calls and emails, coordinating various arrangements such as hotel bookings, transportation, and tour packages,
and negotiating with vendors to secure competitive prices without compromising on quality.

Moreover, I have a proven track record of training and mentoring interns and junior staff according to updated standard
operating procedures (SOPs), ensuring error-free operations and adherence to predefined turnaround times (TATs). I am
proficient in utilizing company software for tasks such as issuing service vouchers, preparing invoices, and maintaining
organized records for streamlined operations.

Throughout my career, I have demonstrated a strong track record of success in driving efficiency improvements and enhancing customer satisfaction. Please consider my application for the position. I believe that my skillset and experience match well with your needs. I have included my resume for your review and look forward to hearing from you.

Thank you for considering my application. I am enthusiastic about the opportunity to discuss how my skills and experiences
align with the needs of Company. Please feel free to contact me to schedule an interview.