Retail store manager
Jalaram medicines
Total des années d'expérience :12 years, 8 Mois
• Identifying customer demographics and communications with them in order to develop and manage
overall business
• Track and separate out of date products for efficient quality management
• Wholesaler and suppliers communication to purchase inventory as per customer and business needs
• Employee hiring, training, scheduling, task assignment and supervision for effective operations
management
• Financial and business analysis in order to create alternate methods to increase revenue, monitor
business trend, make annual budget and to know actual expenditures
• Recognizing and implementing corrective and preventive actions for quality management
• Inventory and budget management to control overall expenditure of business
• Development of pricing and marketing strategies in order to increase revenue and profit
• Identifying problems areas and preparing recommendations for management for the initiation and
implementation of new procedures, alternate methods or organizational changes
•Ensuring availability of No objection certificate, approval letter from IEC and investigational product
•Coordinate with the pharmacist and project manager for Procurement, Handling, Storage, Dispensing
•Coordinate with Principal Investigator to maintain accountability of investigational product up to retention period, and for ICD presentation to subjects
•Coordinate with Principal Investigator and project manager for planning of study schedule and for
submission of CRFs to the data management and resolve all the data queries, if applicable.
•Coordinate with screening team for subject recruitment and screening.
•Coordinate with dietician to ensure that the meal menu is prepared as per protocol requirements and
submitted to caterer well in advance.
•Coordinate with clinical staff for admission, discharge, meal distribution, dosing/dosing supervision and
monitoring the subjects during study for restriction compliance
•Prepare Project sheet, Project synopsis for protocol training and prepare Trial master file as per SOP or
sponsor’s requirement
•Ensure that protocol training is provided to the concerned study personnel, before the start of study
related activities
•Ensure that biological samples are collected, processed, stored and transferred as per protocol. Review all
forms and log formats related to the processing, storing and transferring of the samples.
•Ensure that the adverse event/serious adverse event reported during the study are adequately handled
and study is conducted as per approved protocol, ICH-GCP and SOP.
•Collect and review the raw data from group leaders (e.g. Nurse, Phlebotomist, CRP etc) and handover
those to CQMs for their review.
•Coordinate with the CQM for submission of raw data and draft project report to the QA department as per
The predefined timeline
•Coordinate with the CQM and QA for audit reports and compilation
•Coordinate report writer and project manager for preparation of final report
•Ensure that facility/clinic is ready for audit/visit and all the study documents are available as per the TMF
checklist for audit
•Coordinate with project manager and CQM for archival of study documents and mail/telephone
communication as per the procedure
•Coordinate with group leader for calibration of equipments through external agencies
•Maintain all calibration documents and archival of them in timely manner
•Identify protocol deviations, SOP deviations, file notes in consultation with PI/CI/PM
•Coordinate with PM/Head CPU for preparation of new SOPs as well as revising current SOPs to upgrade
the system
•Perform any other duties as assigned by PI/PM
•Receiving and dispensing prescription medications as per order from doctor and billing of medications
•Daily stock verification to check variation from regular inventory standards
•Customer communications and counselling in order to recognize their demand, to develop and manage business
•Track and separate out of date products for effective quality management and inventory management
•Wholesaler and suppliers communication to purchase inventory as per customer and business needs
•Ensuring storage of medications and OTC items as per pharmacy regulations, laws and label needs
•Identifying problems areas and preparing recommendations for the initiation, testing, and
implementation of new procedures, alternate methods or organizational changes
Identifying customer demographics and communications with them in order to develop and manage
overall business
•Track and separate out of date products for efficient quality management
•Wholesaler and suppliers communication to purchase inventory as per customer and business needs
•Employee hiring, training, scheduling, task assignment and supervision for effective operations
management
•Financial and business analysis in order to create alternate methods to increase revenue, monitor
business trend, make annual budget and to know actual expenditures
•Recognizing and implementing corrective and preventive actions for quality management
•Inventory and budget management to control overall expenditure of business
•Development of pricing and marketing strategies in order to increase revenue and profit
•Identifying problems areas and preparing recommendations for management for the initiation and
implementation of new procedures, alternate methods or organizational changes
•Scheduling employees and assigning tasks to them in order to finish store operational needs.
•Recruitment, selection, and training of employees to manage store staff.
•Maintains store staff job results by coaching, counseling, and disciplining employees.
•Achievement of financial goals by preparing an annual budget, scheduling expenditures and
implementing corrective and preventive actions.
•Recognizing current and future customer requirements to understand service requirements.
•Ensuring availability of inventory, pharmacy supplies and services by approving contracts, maintaining inventories using Prime Rx software.
•Development of pricing and marketing strategies by monitoring merchandising activities and customer demographics, deciding sales promotion and business analysis.
•Study of work results, operating and financial statements to maintain profits.
•Operations management by following operational and personnel policies and procedures.
•Contributes to team effort by professional and efficient working.
•Customer data entry and management using Prime Rx software
•Processing, overseeing and managing insurance claims to assure proper coverage
•Greeting all customers, patients and health care providers in person and by telephone, answering all questions and requests, referring inquiries to the pharmacist.
•Organizes all types of drugs for pharmacist for dispensing process by reading medication orders, refill requests and prescriptions, making labels and calculation of quantities.
•Recording and filing patient profiles, purchase invoices, prescriptions, physicians' orders, expense records to manage all records.