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تم إلغاء حظر المستخدم بنجاح
Pratip مازومدار, Director/Dean

Pratip مازومدار

Director/Dean·Shoolini School of Hospitality Mgmt

الهند

دبلوم عالي, Hospitality Management

الخبرة العملية

مجموع سنوات الخبرة: 34 سنوات, 8 أشهر

Director/Dean

يوليو 2017 - حتى الآن

Shoolini School of Hospitality Mgmt

الهند

يوليو 2017 - حتى الآن

1.Establishing the brand new School of Hospitality & Hotel Mgmt for a top-ranking Pvt University. 2.Initiation of a fresh 3-yr B.Sc Degree Prgrm in Hotel Mgmt at Shoolini University. 3.Incorporating a Course Curriculum which integrates requisite Theory with complete emphasis on Hands-on Skills going beyond the traditional Hoteliering subjects of Accommodation Operations & Food & Beverage with an accent on Global Hospitality Best Practices. 4.Commissioning of a new in-Campus Boutique Hotel "Shoolini Chalet" alongwith operations of a Faculty Club & a premium Visiting Faculty Guest House "DAFFODILS", envisioned to be operated by the students in an endeavour to simulate real-time operational experience. 5.A horizon-goal is to establish an Academic Linkage cum Exchange Programme with a reputed American University involved in qualitative research on International Hospitality & Real Estate Trends.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
السياحة والضيافة

Group Head of Administration

فبراير 2016 - مايو 2017

Quess Corp Ltd

بنغالورو، الهند

فبراير 2016 - مايو 2017

1. Operational Supervision of 60 Branch Offices across India. 2. Business Efficiency across Pan-India Administrative & Facilities Function. 3. Cohesive binding together of 26 Admin Mgrs across India. 4. Measurable Focus on Cost Budgets & Admin-Productivity thru Biz Plans & ongoing MIS. 5. Optimum Vendor Mgmt for better Cost Efficiencies & Service-delivery. 6. Effective Pan-India Branch-connect alongwith Business-connect for Escalation-free Operations. 7. Coaching & Mentoring of Mid-Mgmt for Career-Path & Succession Planning. 8. Statutory Compliances for Branch operations. 9.Expansion & Adding of Branches across India 10. Maintaining Best Possible Seat-Cost Ratio, Floor Efficiency Ratio, Rental-Rationalisation across Branches.
مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
الإدارة

Vice President---Hospitality

يونيو 2014 - ديسمبر 2015

MRG Hospitality---Goldfinch Hotels

بنغالورو، الهند

يونيو 2014 - ديسمبر 2015

1.Operational Supervision of 04 Midscale "Goldfinch" Branded Category(180 rms)hotels with a Total manpower of approx.550 & Pre-opening of 02 Upscale Branded Category(370 rms) hotels---Courtyard by Marriott in Bangalore & Double Tree by Hilton in Goa. 2.Business Efficiency of the Division & expanding Bandwidth of the Brand. 3.Relationship-nurturing of a Business Model between Owning Company & Franchised Operating Brands. 4.Measurable Focus on Divisional Budgets & Productivity thru Biz Plans & ongoing MIS. 5.Business Process structuring resulting in Operational Excellence & Fiscal Efficiency. 6.Positioning Standalone Fine Dining Restaurants as an allied Revenue-stream. 7.Coaching & Mentoring of Mid-Mgmt for Career-Path & Succession Planning. 8.Creating a Learning Organisation. 9.Statuatory Compliances. 10.Enhance Critical Mass of the Brand.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

General Manager

مارس 2013 - يونيو 2014

Carlson Rezidor Hotels

دلهي، الهند

مارس 2013 - يونيو 2014

Responsible for TopLine, BottomLine, Regular Fund Flow, External & Internal Customer Satisfaction Index, Client Relationship with Corporates and Travel Trade, Gross Operating Profit to Mgmt Development Company, Profitability & Image-building to Owning Company for a Mid-market, Upscale Country Inn property in the Corporate Hub of South Delhi. In Sum, managing the 3Rs---Revenue, Retention and Returns alongwith the 3Ps---People, Product, Process.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Operations & Training Consultant

أكتوبر 2012 - فبراير 2013

Marasa Africa---Madhvani Group

جمهورية أفريقيا الوسطى

أكتوبر 2012 - فبراير 2013

Marasa Africa is a wholly owned subsidiary of Kampala-based Madhvani Group with diverse Business interests in Sugar, Agriculture, Floriculture, Insurance, Construction and Tourism.Marasa Africa runs 7 niche-luxury, premier Safari Lodges, 3 in Kenya and 4 in Uganda, in various world-famed Game Reserves.Primarily, resort-offerings in Wildlife Sanctuaries, Marasa's Safari Lodges offer upmarket luxury in the African wilderness for discerning clientele.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التدريب والتطوير

Freelance Training Consultant

أبريل 2012 - سبتمبر 2012

Freelance

دلهي، الهند

أبريل 2012 - سبتمبر 2012

Executed projects on Manpower Rationalisation & Operational Efficiency for standalone hotels and Mid-market properties with Country Inns & Suites.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Head of L&D

ديسمبر 2011 - مارس 2012

Leela Palaces,Hotels & Resorts

مومباي، الهند

ديسمبر 2011 - مارس 2012

1.Strategic:-

Corporate Induction, Mandatory Prgrms, SOPs, Mystery Audits, Trng Need Analysis, Evaluation & Performance Outcomes, Trng Budgets, Service Culture building, Integration of L&D Goals with Business Goals.

2.Operational:-

Short+Long term L&D Strategies to support Business Outcomes, Mgmt.Trng.Prgrms, Co-ordination with External Trng. Solution Vendors, Identification of best-in-class Trng.Solutions, their Pricing and ROI, Key Drivers of Business Success and Critical Processes focussed on such drivers, Internal Consultancy with Senior Leadership.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Regional Head for L&D

نوفمبر 2008 - نوفمبر 2011

ITC Welcomgroup Hotels

مومباي، الهند

نوفمبر 2008 - نوفمبر 2011

Synergy between four Western Region Hotels(nearly 800rooms;1200 employees) in terms of consistent Brand standards implementation.
a)Facilitation of company-wide Regional Training Programmes.
b)Formulation of specific Signature Services Programmes as Key Differentiators of Service Deliveries.
c)Driving E-learning systems for the chain in Western Region.
d)Building a Global Service Culture.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Senior Management Training Instructor

أكتوبر 2005 - أكتوبر 2008

ITC Hospitality Management Institute

دلهي، الهند

أكتوبر 2005 - أكتوبر 2008

Co-ordinated Management Training Batches for ITC Welcomgroup Hotels.
a)Involved in Curriculum Design .
b)Facilitation of Outdoor Training Programmes for Junior Managers.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التدريب والتطوير

Front Office Manager

يوليو 2002 - سبتمبر 2005

ITC Welcomgroup Hotels

جايبور، الهند

يوليو 2002 - سبتمبر 2005

Responsible for Customer Satisfaction Index ( WOW Ratio)
Responsible for Revenue Maximization through REVPAR and ARR Route.
Profitably driven Global distribution channels for enhanced revenues.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Corporate Training Manager

أغسطس 1999 - يونيو 2002

ITC Fortune Park Hotels Ltd

دلهي، الهند

أغسطس 1999 - يونيو 2002

Active involvement in Pre-opening training for budget category hotels.
a)Driving FPHL Brand Standards into franchisee operations of owner driven properties.
b)Opening Six Fortune Properties across India.
c)Formulated Hotel Operation Training Programme for Fortune Hotels- Junior Executives.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التدريب والتطوير

Front Office Manager

يناير 1999 - يونيو 1999

Grand Hyatt

الهند

يناير 1999 - يونيو 1999

With a view to redefine and set benchmark standards in the Hospitality Industry, my Rooms Division brief, in the Project stages was to :-
a)Customisation of Hyatt International Pre-opening Brand standards manual for first Indian operation in Delhi of 390 rooms.
b)Establish Property Management Systems e.g. FIDELIO, MICROS, MAXIAL.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

General Manager

يناير 1998 - ديسمبر 1998

Holiday Inn

الهند

يناير 1998 - ديسمبر 1998

My brief as General Manager of the property encompassed:-
a)Running Operation for a 65- room resort with a manpower of 83, whilst maintaining International Brand Standards of Bass Hotels and Resorts.
b)Driven revenues from source, leisure markets of USA, UK, France, Belgium, Korea and Japan.
c)Responsible for GOP and Turnover.
d)Responsible for relationship between Property Owner and Holiday Inn Franchisee
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Learning & Development Manager

فبراير 1996 - ديسمبر 1997

The Park Hotel

دلهي، الهند

فبراير 1996 - ديسمبر 1997

A boutique hotel of 236 rooms, it is a member of prestigious Small Luxury Hotels of the World. With a manpower strength of about 550 people, the property presented a challenge in terms of :-
a)Formulated 18- month Management Training Programme.
b)Customised and Conducted Operations training in Rooms division and Food and Beverage Service.
c)Facilitation of External Training Programmes..
d)Promotion of Quality as an Organisation Culture.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التدريب والتطوير

Retail Showroom Manager

سبتمبر 1995 - ديسمبر 1995

Liz Claiborne Dubai

دبي، الإمارات العربية المتحدة

سبتمبر 1995 - ديسمبر 1995

A diverse experience in premium-upmarket retailing as for the newest Liz Claiborne New York group of retail outlet at the Deira City Centre, Dubai, the brief being :-
a)Inventory Management.
b)Merchandising Co-ordination.
c)Staff Management.
d)Management and Control of Revenue per available space.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Assistant Manager

يونيو 1991 - أغسطس 1995

The Oberoi Hotels

كولكاتا، الهند

يونيو 1991 - أغسطس 1995

Rooms Division day to day operation.
a)Staff Rostering.
b)Adherence to Brand Standards and Standard Operating Procedures.
c)Wide Exposure to Food and Beverage Operation including Restaurants and Banquet operations
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

التعليم

The Oberoi School of Hotel Managemen

يونيو 1991

يونيو 1991

دبلوم عالي، Hospitality Management

الهند

المعدل التراكمي (نقاط): 4 من 4

المعدل التراكمي (نقاط): 4 من 4

Post Graduate Diploma in Hospitality Administration.

St.Xavier's College

مايو 1989

مايو 1989

بكالوريوس، Commerce

الهند

المعدل التراكمي (نقاط): 4 من 4

المعدل التراكمي (نقاط): 4 من 4

, Graduation Degree.

Don Bosco School

أبريل 1986

أبريل 1986

الثانوية العامة أو ما يعادلها، Commerce

الهند

المعدل التراكمي (نسبة مئوية): 70%

المعدل التراكمي (نسبة مئوية): 70%

, High School completion.

Skills

Human Resource Development
Expert
Human Resource Development
Expert
Client Service
Expert
Client Service
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Training Management
Expert
Training Management
Expert
Profit Centre Operations
Expert
Profit Centre Operations
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CORPORATE TRAINING
Expert
CORPORATE TRAINING
Expert
CURRICULUM DESIGN
Expert
CURRICULUM DESIGN
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
DELIVERY
Expert
DELIVERY
Expert
FOCUS
Expert
FOCUS
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert
Human Resource Development
Expert
Human Resource Development
Expert
Client Service
Expert
Client Service
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Training Management
Expert
Training Management
Expert
Profit Centre Operations
Expert
Profit Centre Operations
Expert

اللغات

الفرنسية
مبتدئ
البنغالي
اللغة الأم
الهندية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

التدريب
Oberoi Hotels Management Training Program
Oberoi School of Hotel Mgmt
Jun 1989
عرض الشهادات
Trainer Development Program
India Tourism Human Resource Development Committee
Jul 1996
عرض الشهادات
Service Leadership
aBeacon Consulting
Jun 2008
عرض الشهادات
Property Service Culture
Starwood Hotels
Nov 2009
عرض الشهادات
Mentoring Skills for Managers
Indian Society for Training and Development
Feb 2008
عرض الشهادات
 Certified Operations Trainer
Indian Society for Training and Development
Oct 1997
عرض الشهادات
Executive Development Programme on Business Leadership
Indian Institute of Management Bangalore
Nov 2008
عرض الشهادات
Strategic Growth & Leadership in Emerging Markets
Cornell University
Jun 2014
عرض الشهادات

الهوايات

  • An unfulfilled desire of being a NewsReader
    Always wanted to do news-reading but never quite actualised an opportunity.
  • Love the form of written expression
    I like to express myself in the written communication mode in English any form of thoughts, ideas,presentations.
  • Theatre & Dramatics
    Have performed in over 15 Theatre Productions in Kolkata. Have also directed a Children's pantomime for Doordarshan----National TV Channel.
  • Avid interest in Vintage & Classic cars
    Own 2 of these:- a)Limited edition Honda Prelude Sports Coupe b)Mahindra Classic with a 2.5litre Peugeot Engine