Praveen Haridas, Customer Care Officer / Sales Support Officer

Praveen Haridas

Customer Care Officer / Sales Support Officer

TeleMoney department of Arab National Bank

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Bachelor of Commerce
Experience
24 years, 1 month

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Work Experience

Total years of experience :24 years, 1 month

Customer Care Officer / Sales Support Officer at TeleMoney department of Arab National Bank
  • Saudi Arabia - Jeddah
  • My current job since June 2006

Managing and Executing Electronic transfers to all Asian countries.

•Daily Follow-up correspondences to our tie-up banks in all Asian countries.

•Issuing Demand Drafts (DD)

•Rectifying Delay related problems and Implementing funds on timely basis.

•Registering Draft Lost and Draft Cancellations.

•Processing refunds and settling the payment.

•Recording Amendments and Implementing Stop payment.

•Constant communication with our Correspondent Banks in India and other countries.

•Timely follow-up of Queries and maintaining rapport with our customers.

Secretary at SPACE FRAME division of Yamamah Steel Industries Co. Ltd
  • Saudi Arabia
  • January 2003 to April 2006

Leading Space Frame Sub Contracting Company in K.S.A

Global
  • to

Regional and Internal Correspondences.

•Receipt, Recording and Logging of Construction drawings, Bill of Quantities and other customer inquiry documents.

•Prepare Quotations and necessary documents for customer inquiries.


•Issue purchase orders, daily follow-up & co-ordination with purchase department.

•Make delivery advices for finished products to jobsite.

•Monitoring daily stores activities.

•Daily entry of store transactions.

•Monthly material status report submittal to Accounts department.

•Keeping record of Receipt and Issue vouchers.

•Arranging reservations for official visitors and to our Divisional Manager.

•Customer care and Customer support.

•Proper filing of official documents.

•Giving back-up to our Engineers and other staffs.

Education

Bachelor's degree, Bachelor of Commerce
  • at Mahatma Gandhi UniversityUniversal Institute For
  • January 2000
Diploma, Commerce
  • at Mahatma Gandhi University
  • March 1997
High school or equivalent, Mathematics
  • at Edappally Govt. High School
  • March 1994

Specialties & Skills

Fast Learning
Time management skills
self motivation
Ability to prioritize for results
Interpersonal Skills
ADOBE PHOTOSHOP
CUSTOMER SUPPORT
DELIVERY
FRAMING
GESTIÓN DE ARCHIVOS
MANAGEMENT
RAPPORT
RECORDING

Languages

English
Expert
Hindi
Expert
Arabic
Beginner
Malayalam
Native Speaker
Tamil
Expert

Hobbies

  • Fishing
  • Cricket
  • Watching movies
  • Listening to music
    I am a part time Singer