Floor leader/ Problem solver
Noon Ecommerce
Total des années d'expérience :13 years, 7 Mois
Updating attendance checking the work load and allocating staffs in respective
areas and assigning in charge in picking put away, stock verification and,
QC/Packing areas.
Performing critical inventory tasks to ensure the correct amount of items in stock.
Maintaining updated and accurate records of inventory, including transfers and
cycle counts. Monitoring put away and doing stock verification regularly.
Leading problem solving team to solve various problems.
Reviewing documentation and monitoring product codes to search for discrepancies
and finding out and fixing quantity discrepancies between physical stock and system
• Anticipating customers flow and peak hours; and deploying team members accordingly to make sure smooth operation with perfect service
• Discovering and responding to customer needs.
• Believing that each customer is important and inspiring all team members to believe the same and doing our best to make them feel they are valuable
• Maintaining perfect hygiene practices, always remembering hygiene comes first.
• Training and developing team members for the legendary customer service.
• Maintaining a flawless operation during the periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Taking responsibility for everything happens during the shift and handling every incident wisely and professionally.
• Anticipating customers flow and peak hours; and deploying team members accordingly to make sure smooth operation with perfect service
• Discovering and responding to customer needs.
• Believing that each customer is important and inspiring all team members to believe the same and doing our best to make them feel they are valuable
• Maintaining perfect hygiene practices, always remembering hygiene comes first.
• Training and developing team members for the legendary customer service.
• Maintaining a flawless operation during the periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Taking responsibility for everything happens during the shift and handling every incident wisely and professionally.
• Discovering and responding to customer needs
• Believing that each customer is important and doing our best to make them feel they are valuable
• Handling cash register with higher level of speed and accuracy.
• Accepting the culture of different nationalities and coping with it to ensure customers are understood properly, and delivering them with first class customer service
• Maintaining perfect hygiene practices, always remembering hygiene comes first
• Delivering legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customers
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
ACHIEVEMENTS AND CONTRIBUTIONS
•Expertise on planning for best visual standards and display in-order to maintain store standards.
•Leadership roles to maintain equal balance among every employee working in the store.
Responsibilities
• Arranging selling area and making nice facing and appropriate display.
• Segregating all trolleys having items for whole department to section wise.
• Arranging warehouse and refill segregated items in respective sections.
• Checking stock and encourage supervisors and managers to order good moving items having less stock.
•Reporting about the level of competition in market to the concern manager by visiting other markets in free time.
•Reporting about the strength and weakness comparing other markets and suggesting keeping on our strength and eliminating our weakness to succeed the competitors.
• Minimizing the expiry, wastages and damages by checking items regularly.
•Taking nventory of stock as per routine schedule.
SKILLS
•Visual Standards Management
•Peer Relations