CSA
for FedEx Express Transportation and Supply
Total years of experience :1 years, 11 Months
Serve as a frontline customer service provider to resolve clearance & delivery issues related to shipment there by efficiently increase custom clearance & maximize customer satisfaction.
•Handling KYC documentation for International Import Shipments
•Handling Reports
•Coordinating with consignee’s for clearance of shipments
•Handling queries regarding pre - clearance, paper worksheet.
•Handling escalations & other queries of customer service & consignee
•Customer handling
DLF, New Delhi for 6 months
courses: 2013 •Completed H.S (10+2)from from UK Board in 2010 Technical Skills /Certification Course : •Certificate course in Logistics Excellence from Safeducate that is sister concern company of Safexpress. •Certification program in Tally ERP- Level 1 & Level 2 from NIIT
Pursuing