Director- Staff Augmentation
Confidential
Total years of experience :15 years, 8 Months
Co-founding and integral team member of the recruitment/staffing vertical.
• Established and currently overseeing a high-performing sales team of 5 members and a delivery team of 35 members across PAN India, providing leadership, guidance, and mentorship to attain sales and delivery targets.
• Successfully identified / mapping industries and market trends, resulting in an 85% increase in sales within a span of 240 days. • Secured contracts with 45 new clients, contributing to a remarkable 100% growth in the client base.
• Responsible for managing a portfolio valued at 264 million.
• Initiated digitization across the vertical encompassing both IT Staffing and Non-IT Staffing.
• Developing annual business plans for the year-expected sales volume and profit . Exploring possibilities of new corporate clients and generate leads.
• Playing pivotal role in change management, process implementation and new strategy.
• Establishing new recruitment vertical and swiftly turning them into profitable ventures in short span.
• Effectively managing costs through the integration of technology into key processes such as ATS and CRM.
B2B Sales -Consultative Sale. • CXO level engagements.
• Heading recruitment/staffing service vertical for southern market-Team Handling, Hunting and Farming. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
• Focus Approach in developing and implement effective strategies for IT/ITES/BFSI/Retail/FMCG/Telecom sectors.
• On boarded 23 new clients including client like Tata, Mphasis, Samsung .
• Maintaining the required health and performance parameters over and above 95%.
• Cross sell & Upsell-SaaS products-DWS, LMS. • Sales lifecycle management- On boarded clients. • Responsible for healthy revenues- GP avg of 5%, providing timely and effective solutions aligned with clients’ needs. • Coordinating with multiple stakeholders.
• Tracking and analyzing the data through CRM-Salesforce: Zoho. • New Logos/clients on-boarded including startup and top MNC. • Organically growing the client with retention strategy
• Leading the field sales team of 4 sales manager for Southern India
• Develop and implement effective sales strategies, leading the team including performance evaluation, feedback, coaching and guidance.
• Periodic performance reviews.
• Maintain a robust sales pipeline across hub level, Cross sell & Upsell-SaaS products with GP of 12%.
• Responsible for P&L, providing timely and effective solutions aligned with clients' needs.
• Lead the sales bid process \[ RFP & Tenders\] including determining client requirement, commercials, negotiating etc.
• Managing the pre -sales bid process by responding to RFI's & RFP's managing 8% GP.
• Tracking and analyzing the data through CRM- Salesforce.
• Increased the cover factor@500 % in the designated territory.
• Improved YTD performance by 17% in short span of time.
Develop recruitment process flow structure and coordinate with departments for the implementation of the process.
• Ensuring right mix of technology, people and process. • Part of core management team.
• Ensuring the Get and Grow business for the organization. • Keeping abreast of market trends and product & competitor landscapes.
• Draft and deliver proposals • Handling Recruitment Sales Bids- SPOC Pre Sales activities, working as a subject matter expert, bid management. • Customer Success Manager-collating client feedback to identify different market trends and help internal stakeholders develop road maps that lead to success.
• Nurtured the organization business growth from zero to 240 million in a span of four years.
•Leaded the organization expansion for markets like Hyderabad, Mumbai, Kolkata. • Achievement of 98% of client retention with the help of strategic analysis. Conduct all sales activities with the highest degree of professionalism and integrity.
\[Formerly Manipal Integrated Services Private Limited\], Bengaluru, India.
• Corporate Sales -Prospect, qualify, close and manage service offerings.
• Develop account plans to achieve goals and achieving individual sales target 87% QOQ.
• Develop relationships with key decision makers and Influencers. Manage effective working relationships with internal stake holders and support team.
• Build & manage a business pipeline to exceed goals for revenue and margin.
• Coordinate and Manage opportunity, review processes, solution, proposal and actively contribute to sales strategy, Implementing organic growth strategy.
• Onboarded 5 new logos QOQ, identify organizational processes and assist the customer with streamlining those processes, client relation management.
• Maintaining & presenting periodical management report.
• Recipient of prestigious SAMMAN award for special and noteworthy contribution for onboarding 5 high revenue clients to the company in 180 days duration.
Anchoring end to end business development activities for recruitment vertical - Mapping, cold calls, maximum market penetration, understanding the client requirement, handling PreSales activity-RFP & Tenders, site surveys, proposal submission, cost management, relationship building.
• Nurture client relationships, responsible for organic and in organic growth, Cross selling SaaS products.
• 85% of the Quarterly target achievement. • Submission ofdaily activity, weekly reviews & monthly management reports.
• Handling team of 6 members. • Lead Customer focused cross functional teams to build Customer Success Plans specific to the Customer's needs/deliverables
• Demonstrated excellence with revenue generation for the company with a 35 % YOY growth. • Elevated in terms of designation and role with consistence performance
• Ensured that organization target budgets, sales revenues and margins are achieved.
• Seek and winning profitable business contracts in the designated territory.
• CRM, Sales budgeting, business planning & retention strategy for the existing client.
• Prepare Costing, proposals and tenders/RFP/RFI in sync with client requirements and company process.
• Provide required management reports on sales progress and other statistical analyses on a periodical basis.
• Team Development.
• Built and strengthened Customer relationships with the goal of 98% Customer retention.
• Ensured the 10% YTD growth.
• Ensured that organization target budgets, sales revenues and margins are achieved.
• Seek and winning profitable business contracts in the designated territory.
• CRM, Sales budgeting, business planning & retention strategy for the existing client. • Prepare Costing, proposals and tenders/RFP/RFI in sync with client requirements and company process.
• Provide required management reports on sales progress and other statistical analyses on a periodical basis.
• Team Development. • Built and strengthened Customer relationships with the goal of 98% Customer retention.
• Ensured the 10% YTD growth.
• Handling Key Accounts, new account development & management
• Management of distribution network.
• Customer Success manager, managing relationship with existing client to get larger share.
• Streamlining delivery system, coordination with various corporate clients.
• Ensuring profitable ROI of channel partners.
• Handling Government clients.
• Responsible for achieving 98 % monthly fo Qtr 2 revenue targets from the territory.
• Managing distributors team, Biding -RFP/RPQ/RPI.
• Demonstrated excellence with revenue generation of approximate 85% YOY.
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