IT Project Manager
WATI
Total years of experience :8 years, 1 Months
1. Defined the project management strategy and led the design and implementation of a project management methodology, standards, and tools to ensure successful project delivery.
2. Led a complete portfolio of the program, including budgeting, planning, risk management, and execution of projects for a team of 20 full-time employees (FTE).
3. Followed project lifecycle methodology defined under the process framework, ensuring comprehensive support for the team in areas like change management, risk and issue management, reporting, and tracking.
4. Formulated cost estimates and managed project planning, effort, design, scope, estimation, resource coordination, and delivery within specified time frames/Service Level Agreements (SLAs).
5. Managed projects related to the migration of infrastructure from virtual to virtual, physical to virtual servers, and on-premise to cloud and cloud-to-cloud environments.
6. Gained knowledge in multiple Vulnerability Assessment and Penetration Testing (VAPT) tools such as NESSUS, Nmap, Nipper, WebScrab, BurpSuit, and Wireshark, among others.
7. Acted as a liaison between customers, project teams, and stakeholders.
8. Planned assessments of multiple applications and networks to deliver quick value to customers.
9. Interacted with Chief Security Officers and Technical Subject Matter Experts (SMEs) to ensure a mutual understanding of requirements.
10. Ensured the Statement of Work (SOW) and cost case were approved and updated as needed.
11. Created a Work Breakdown Structure (WBS) to detail project tasks.
12. Conducted affinity analysis interviews to gather comprehensive requirements.
13. Ensured requirements were clearly documented and obtained approvals from stakeholders and clients in a timely manner.
14. Prepared run books and playbooks, walked stakeholders through them, and obtained necessary approvals.
15. Maintained project quality and addressed related issues with teams as needed.
16. Prepared a high-level project plan and documented and tracked all Project Change Requests (PCRs) as needed.
17. Planned for a Proof of Concept (POC) before embarking on major project phases.
18. Managed the team in a matrix environment and managed cross-functional project teams.
19. Facilitated communication across project teams through calls and various communication methods.
20. Tracked employee claims/clocking to ensure costs remained within budget.
21. Monitored scope changes and team velocity, adding team members as required.
22. Identified potential risks, communicated them to stakeholders, and sought their approval.
23. Ensured a backup plan was in place for employee availability throughout the project.
24. Documented the communication plan and change management plan well in advance and obtained buy-in from stakeholders.
Sales Manager Roles and Responsibilities:
• Understand the company's services and products and identified the value proposition.
• Identified the territories and business verticals relevant to the company's oferings.
• Determined suitable business models based on the value proposition.
• Established the Inside Sales Process to optimize sales activities.
• Channelized the team according to the sales target by assigning territories, business verticals, and individual targets.
• Successfully managed the Sales and Lead Generation Teams, providing efective training in database generation and appointment scheduling.
• Ensured a robust sales pipeline through lead generation processes like cold calling, email campaigns, and digital marketing.
• Oversaw the entire sales process, including prospect identification, account qualification, sales presentation design, requirement gathering, negotiations, and closing.
• Supervised a 6-member Sales Team, consistently performing at a high level, efectively communicating with the team, quickly gaining their respect, and becoming a valued, go-to member in challenging scenarios.
• Tracked the daily, weekly, and monthly performance of team members, provided analysis and metrics to management, and guided the team on how to improve quality.
• Provided support to Direct Sales in scheduling appointments for new leads and account management.
• Became proficient in giving online presentations and webinars.
• Went through the process of procurement registration for Fortune 500 companies as a vendor supplier.
• Acted as a liaison between the Project Manager and client from the stage of appointment setup to closures.
• Established and maintained strategic alliances with direct prospects and resellers.
• Continuously focused on developing new accounts in software partnerships and other business models.
• Strategically planned to achieve target sales from small and medium-sized industries in various business verticals across the globe.
Achieved best performer in Debets, Seminars & Presentations.