Senior Marketing Executive
The Regency Hotel
Total years of experience :22 years, 7 Months
• More than 11 years of work experience and have acquired very good practical work knowledge in the field of Sales & Marketing, Communications and Human Resource
• Specialised in social media, website development and production
• Conduct customized Marketing and PR campaigns with targeted ROI
• Forging contacts with local and international media, banks, hospitals and investment firms
• Customized database management
• Training and development, HR organization and recruitment
Key Skills
• Determined S&M objectives, planned, developed and organized advertising policies and campaigns to support sales objectives.
• Created hotel website in 2009, processed integration through snyxius.
• Brand awareness through social media using Facebook, Twitter, Instagram, Foursquare, Pinterest
• Strong connection with press media and advertising agencies.
• Activation of mobile apps
• Educate and provide training to the team to generate business through social media
• Market research to identify market opportunities for new and existing product and services
• Plan marketing activities in conjunction with company’s growth plan and forecasted budget
• Writing press releases, newsletters, brochures, SOP’s, marketing and communications report
• SWOT analysis
• Active participation in tradeshows and exhibitions
• Developing systems and procedures to ensure that the leads generated are optimally utilized.
Designation - Human Resource Executive Manager
Reporting To - Human Resource Director
Job Profile:
- Conduct initial interviews and selecting employees
- Preparing contracts and sending offer packages.
- Update job descriptions regularly to reflect any significant changes in job responsibilities. Also develop new job descriptions in coordination with concerned department heads in the event of creation of new positions.
- Maintain all personnel files and employee records.
- Administering payroll and maintaining records relating to staff
- Obtain and process training requirements from all departments and ensure that effective training and development programs are delivered to employees.
- Conduct induction for new joiners
- Prepare training calendars and programmes for employees by keeping track of local and international training institutes / courses.
- Prepare yearly performance appraisals, promotions and other personnel related activities.
- Maintain and control all documents related to the law, salary statements and policies etc
- Carry out regular checks on performance reviews from Interdepartmental Managers to ensure quality and consistency
- Preparing Miscellaneous Information System Reports for HR Director.
- Meeting with International clients and bankers.
- Assist HR Director in developing, consolidating and carrying out the annual recruitment plan and budget as agreed with the departments
Designation - HR Executive Assistant
Reporting To - General Manager HR & Administration
Job Profile:
- Execute recruitment processes, compiling CV, shortlist and arrange interviews with dept. managers, including time to fill vacancies and costs per hire, diversity balance, etc.
- Develop and implement HR strategies and policies.
- Developing and implementing (in cooperation with dept. heads) staff performance appraisal system to improve their performance, and then ensure the compliance with this system
- Ensure manpower planning exercise is in line with the business goals of the company
- Develop periodical social activities to improve employee’s relation and corporate culture.
- Following all the employee-related issues; externally with government agencies, medical insurance, travel agencies
- Communicate all policies, procedures and amendments to employees as well as developing an orientation program for new hires.
- Arrange Team Building & Team Management workshops for employees & Managers.
- Developing continuous training programs internally and externally to improve performance and loyalty within the training budget.
- Acts as a single point of contact (Mumbai Office) in organizing all recruiting activities - i.e., recruitment trips, career fairs, job posting, recruitment agencies transactions, etc.
- Monitors and keeps the Team updated with recruitment best practices and the changing demands of each job position, i.e. - updating the job descriptions/profiles with the Line Manager/s
- Maintains confidentiality and sensitivity of information in accordance with the Policies and Procedures i.e., pay increments, bonus, promotion/demotion etc
- Ensures all accessed employee documents and files are returned and secured properly
- Performs other related duties and responsibilities as directed by the head/s of the department
- Summary monthly data and status reports on processed job applications and other required system reports by the GM.
Designation - Executive Secretary/ Coordinator
Reporting To - CEO
Job Profile:
- Handling all types of back office operations.
Internal & External Correspondence, Emails, Office Management Activities
- Preparation of Agenda & Minutes for the meeting.
- Arranging for Domestic & International Travel arrangements. Coordinating for Conferences/ Meetings etc.
- Maintaining Files, Records, day to day updates, taking down dictation, drafting letters, statement, invoices, challans & etc.
- Preparation of salary statement of employees.
- Dealing with Customs & Banks for Clearance of Exports (legal matters only)
- Coordinate & execute recruitment process, screening job applications and compiling shortlisted candidates
- Conducting basic or telephonic interview with candidates, prepare reports with comments/feedback and fix interview with CEO.
- Preparing contracts and sending offer packages
- Maintain confidentiality, updating Company Policies and Procedures, job descriptions for employees & Managers.
- Following all the employee-related issues related to Provident Fund, Health & Medical Insurance and Salary Account etc.
- Prepare yearly performance appraisals, promotions and other personnel related activities.
- Maintain all employee files & records
- Assist CEO in developing HR strategies and policies