Preetha Premkumar

Generated qualified leads across regional accounts,
consistently meeting or exceeding lead generation targets.
Built and maintained strong relationships with key decision-
makers to foster trust and engagement.
Established a robust sales pipeline through strategic
outreach and lead qualification.
Collaborated with channel partners and internal invoice
teams to structure competitive, customer-centric deals.
Utilized Microsoft Dynamics 365 to manage lead lifecycle,
monitor engagement, and identify future sales
opportunities.

Responsibilities
Managed customer inquiries and provided excellent customer service in a professional and timely manner.
Handled sales activities, account management, and client relationship building to support business growth.
Assisted with administrative and HR-related tasks, including documentation, record maintenance, and office coordination.
Processed transactions accurately and maintained compliance with company policies and procedures.
Collaborated with team members to achieve sales targets and improve customer satisfaction.
Maintained accurate reports and databases, ensuring smooth day-to-day operations.
Recognized for strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments.
Successfully contributed to customer retention and business development through professional client interactions.
Achievement:
Gained over 3 years of experience across sales, customer service, administration, and HR support roles.
Consistently maintained high standards of customer service and professionalism.
Developed strong skills in client handling, account management, and office administration.

Managed HR operations including recruitment coordination,
onboarding, and employee record maintenance.
Oversaw day-to-day office administration tasks, ensuring
smooth internal operations.
Acted as a liaison between departments to streamline
communication and workflow.

Delivered exceptional customer service by understanding
and fulfilling customer needs.
Monitored stock levels and ensured timely replenishment to
maintain inventory accuracy.
Promoted products effectively to meet and exceed sales
targets.