بريتي Kumari

understand customer requirement and provide the accurate reports by extracting the reports from the client tools within the specified SLA date by maintaining 99% quality with no rework and no SLA miss from 30th Dec 2016 to 6th December 2018.
• Extracting reports from the Verizon tools like VzB central, SMR, VOIP, SMD, CKB, Invoice and generating reports on excel sheet with the standards & customized formats as per the requests from the customers.
• Timely deliverance of the reports without any Quality errors on specified SLA dates.
• Had receive appreciation emails from clients and rewards in terms of performance and achieving targets on time.

on user's access management from Feb 24th 2016 to September 27th 2016.