PREMKISHAN GOUNDAR

1. Managed 24 brands in Home & Personal Care, Dry Foods, and Beverages categories for SC Johnson, Unilever, Perrier, and Tim Hortons, driving brand growth and market presence.

2. Handling Carrefour hypermarkets and 37 Spinneys stores, previously managing Sharjah Coop, Al Maya, and Park n Shop Groups.

3. Developed and executed comprehensive 360-degree planning for Carrefour, aligning stock
requirements and promotional strategies to maximize sales.

4. Conducted quarterly business reviews to assess performance based on sell-in and sell-out data,
driving continuous improvement.

5. Achieved timely creation and distribution of listing briefs for new innovations, enhancing product launch efficiency.

6. Transformed online availability of the portfolio by managing end-to-end processes.

7. Designed and executed a route-to-market strategy for all merchandisers, streamlining operations

Achievements:

1. Achieved business growth from $600K to $3M within one year through effective category segmentation at Spinneys, leveraging negotiations and data analytics.

2. Achieved full assortment online in Omni Channels Customers Spinneys and Waitrose and Carrefour by fixing content and ensuring item availability

3. Optimized assortment mix by shifting the promotional-to-regular ratio from 65:35 to 60:40, increasing shelf share and per case profitability (PCB), which enhanced overall customer profitability.

4. Led the planning and execution of four beauty events across Carrefour hypermarkets, significantly
boosting brand visibility.

5. Reversed LMT customer performance from a -34% decline to +8% growth in six months through strategic assortment adjustments.

6. Doubled month-on-month business for Sharjah Coop over eight months, demonstrating strong
relationship management.

7. Achieved 32% growth for Spinneys Group in 2023-2024 through effective negotiation and assortment management strategies.

Responsibilities:

1. Drive the entire sales cycle from order to cash process.

2. Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking

3. Resolving key client issues and complaints by working with the development and operations
team.

4. Conducting presentations to senior managers and decision-makers to positively influence sales

5. Draft and deliver proposals, negotiating contracts with the client and establishing a timeline of performance and ensuring all projects are landed OTIF

6. Consulting with customers about business challenges and requirements, as well as the range of options and cost benefits of each solution to the business i.e. asset management, laundry solutions, stock checks.

7. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

Achievements:
1. Successfully onboarded new clients monthly adding to additional revenue and underlying sales growth

2. Overachieved revenue target by average 100K each month

3. Achieved 100% completion of project before promised timeline for Serco- Sorbonne University.

4. Improved professional relations with existing client base to create opportunities for revenue.

Responsibilities:

1. Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.

2. Establishing contact with key stake holders of 4 and 5 Star Hotels to increase sales opportunities and increase B2B sales.

3. Assisting customers with technical issues 24/7.

4. Accountable as the main contact for all customers and operations team.

5. Established CRM to increase sales, improve sales forecasting and enhance account tracking on new and existing clients.

6. Utilizing CRM tool to sell more products and services to existing customers and increase the company's revenue

Achievements:

1. Increased size of client base to a total of 75 hotels within the UAE.

2. Increased sales revenue by AED 100, 000 in a span of 4 months.

3. On boarded new suppliers, increasing supplier database by 45%.

4. Succeeded in bringing in new business opportunities in the form of travel desk contracts.

5. Managed a portfolio of 50 hotels within UAE

Responsibilities:

1. Building business by identifying and selling prospects; maintaining relationships with clients.

2. Selling catering options by establishing contracts and developing relationships with prospects;

3. Identifying product improvements or new products

4. Planning sales visits and execution.

5. Ensuring compliance with licensing, hygiene, training, health and safety guidelines

6. Preparing statistical and financial reporting on staffing and sales

7. Plan, forecast and execute food and beverage orders

8. Adhere to food, health and safety standards

9. Plan, hire, train, oversee and managing the members of staff

10. Devising and implementing employment reward programs to motivate employees

11. Promoting and marketing the business through social media platforms.

Achievements:

1. Increased sales by 28% by improving sales techniques.

2. Reduced wastage by 30% by daily monitoring; use and achieved efficiency.

3. Increased sales by growing delivery network by initiating partnership with Zomato

4. Successfully raised standards of quality within all branches which resulted in higher ratings from 2* to 3.5*

5. Successfully generated more sales through marketing through social media, flyers and in house promotions.

Responsibilities

1. Daily Operational excellence: Helping personal and commercial banking customers to achieve their everyday banking needs.

2. Client Relationship Management: Develop long-term and in-depth client relationships while also acquiring new clients.

3. Drive Business for banking products: Using defined channels such as retail, corporate and venue to drive sales of specific banking products while increasing customer share of wallet.

4. Target based selling: Overachieving monthly individual and team sales targets and reporting performance on a weekly basis.

Achievements:

1. Managed to achieve highest paid card sales for consecutive months

2. Was appointed to train new members of the team.

3. Always over achieved sales target by 20% for 10 consecutive months.

Responsibilities

1. Working with hiring manager: Working closely with the hiring manager to understand the requirements and expectations of the job profile in order to shortlist the right candidates.

2. Source Candidates: Source and recruit the most qualified candidates through various platforms based on the job profile and develop direct relationships with prospective talent.

3. Initial Screening and assessment of candidates: Review resumes, cover letters and asses initial interview performance. candidates.

4. Closure of positions: Work with the hiring manager to close and confirm the position to the candidate and communicate further processes and requirements.

Responsibilities

1. Resolve Problems: Find solutions to complaints and issues for banking customers.

2. Provide Operational Support: Offer new services to customers and provide information on step by step instructions to use the service.

3. Direct customer relations: Managing customer account information and offer support for disputed transactions and fraud protection.

4. Sell Bank Products: Cold calling customers to promote and increase sales of banking products.

5. Assisting internal team: Team Leader to a group of 10 employees; training the team and helping them execute targets on a monthly basis.

6. Reporting: Generate internal reports for management on the daily performance of internal team's and suggesting corrective ways of working to improve quality of banking experience for customers.

• Business development and client servicing.

• Cold calling clients ranging from property developers, retail stores,
business owners to promote sales of company portfolio products.

• Responsible for quarterly stock checks.

• Liaising with distributors to ensure delivery of goods to clients

• Market research and analysis

• Liaising with suppliers for retail