Primrose Mugwebi

 Property Canvassing: Actively sourced and secured new rental listings
by building relationships with property owners and landlords in targeted
areas and also contacting homeowners privately advertising their
properties and offering my services in a getting a vetted tenant
 Market Analysis: Conducted market research to determine competitive
rental rates and provide landlords with informed recommendations.
 Listing Management: Prepared detailed property listings with accurate
descriptions, photographs, and marketing materials for online portals,
social media and through RE/MAX Border Hub
 Tenant Acquisition: Conducted tenant screenings, background checks
TPN, and reference verification-of current employment and current
rental to ensure quality tenant placement.
 Lease Administration: Prepared lease agreements, addendums, and
managed renewals and terminations in line with agency policies and
legal requirements.
 Property Maintenance Coordination: Liaised with contractors and
maintenance teams to ensure properties remained in excellent condition.
 Client Relationship Management: Maintained consistent communication
with landlords and tenants, addressing concerns promptly and
professionally.
 Financial Administration: Assisting in making sure all rental collection
tracking, deposit handling are made and reflecting on the system before
handing over the file to the financial department for reconciliation.
 Reporting: Provided regular updates to management on occupancy rates,
market trends, and property performance.

 Lease Administration: Drafted, processed, and maintained lease
agreements, addendum, and renewals while ensuring compliance with
company policies and property legislation.
 Vacancy Management: Actively filled vacant units across different
estates within targeted turnaround times to maximize profitability and
reduce loss ofincome.

 Property Management & Administration: Oversaw daily operations of
rental properties, ensuring compliance with lease agreements, agency
policies, and EAAB regulations.
 Tenant Placement & Screening: Conducted comprehensive tenant
vetting, including background checks, references, and affordability
assessments, ensuring high-quality tenant placement.
 Lease Documentation: Prepared and managed lease agreements,
addendums, and renewals, maintaining accurate records and compliance
with legal requirements.
 Property Marketing: Created compelling property listings with
descriptions and photographs for online portals, agency databases, and
social media to attract prospective tenants.
 Rental Collection & Financial Reporting: Monitored rental payments,
managed deposits, and produced monthly financial statements for
landlords using systems such as PayProp and TPN.
 Maintenance Coordination: Liaised with contractors and service
providers to schedule and supervise property maintenance, ensuring
timely resolution of issues.
 Client Relationship Management: Maintained professional
communication with landlords and tenants, addressing concerns
promptly and fostering long-term relationships.
 Property Inspections: Conducted routine inspections to ensure properties
were maintained to agency standards.
 Personal Assistant Duties: Provided administrative support to qualified
property practitioners, including scheduling appointments, managing
correspondence, preparing reports, and maintaining databases.