Cloud Solutions Architect
Gulf Communications - Fouad Al Ghanim & Sons group ofcompanies
مجموع سنوات الخبرة :7 years, 10 أشهر
A confident and reliable cloud engineer with extensive
practical experience of working with cloud design and
architecture, troubleshoot and resolve any issues that raised
by the clients. Possessing a proven ability to administer and
control the operation, configuration and maintenance of the
information systems, as well as having an eye for detail and
able to multi-task under pressure. An excellent communicator,
can relate well with people at all levels and has the flexibility
of working well as part of a team and on my own.
Responsible for the service delivery, design, architecture and
maintain the infrastructure. Insights in both business
development and technical aspects providing an effective
solution for the clients
which comprises all the roles of Server
administration, Network administration and System
administration.
Fortinet Fortigate 100E firewall maintenance and network
maintenance.
Server group policy management and Patch updates on a
regular basis.
Strong knowledge in server management and Office 365.
Strong analytical knowledge in Enterprise resource planning
tool known as SAGE ACCPACC 300 ERP.
Responsible for analysis of current market trends and fulfill all
the company IT asset needs according to the IT budget for
allotted for the certain year.
Configuration and maintenance in Go Daddy email hosting
powered by Microsoft Office 365 platform.
Responsible for analysis and close monitoring of Escan
Antivirus Security.
Administration in Email console and responsible for email ID
creation, Deletion and Amendments according to the request.
Administration, Maintenance, Configuration in CCTV system of
the organization
Technopolis, Phase 2,
CSEZ Cochin.
+91-9895-7591-75
anilkumar.c@wlt.com
Administrator in Sprint DCS (Departure Control System). Sprint
is a fully integrated software used by Flydubai airlines for
airport management operations such as Flight Control, Check
In, Printing, boarding pass etc.
Technical Supervision to the whole team as an admin for all
the applications used for Departure control.
Configuration and testing of any new hardware and software.
Strong knowledge in problem solving techniques.
Responsible for analysis of current programs including
Administration in Flydubai Manage Engine tool which
comprises the user ID creation, Modification and Deletion in
Sprint DCS application.
Responsible for analysis and close monitoring on the airlines
internal networks from the global SITA cute providers.
Vast knowledge about the software's used in airport
Administration in Learning Management system which is used
by all the Flydubai stations globally to undergo the Check In
and Flight control online courses and exams.
Researches and findings made way to build a sophisticated
Lead the 6 member team with strong analytical and planning
skills.
Effective communication skills with the clients and service
Proper documentation which includes all the reports are well
As part of a technical help desk, provided remote assistance to
Acted as a link between the agents, flight controllers and the
performance, diagnosis and troubleshooting of problematic
applications and designing solutions to complex issues.
managements and On hand experience in troubleshooting
them in a prompt way.
working strategy which is implemented and achieved better
performance in the working platform.
providers made a strong interaction proficiency, Lead to
positive working relationships.
maintained and submitted at a scheduled time line.
the clients globally by using Any Desk, Team viewer etc. with
effective verbal communication skills..
global IT service desk of Flydubai.
National Aviation Services
Kuwait
Project : Flydubai
Departure Control System)
Malayalam
MCSA
RHCSA
OFFICE 365
SAP
linkedin.com/in/prince-pappachan-460071191
Jleeb Al Shuyoukh, Farwaniya governate
Kuwait. zip-85600
Home
Responsible for supporting the company's client at all levels as
part of an IT Helpdesk team. Ensuring that all hardware and
software is configured and installed correctly and maintained
properly
System Support)
Responsible for OS and hardware issue support for the users
with a vast knowledge of troubleshooting methods which
includes Laptops, Desktops, Thin Client machines, MAC and
Printers.
Responsible for OS installation Windows/Linux/Windows
Servers.
Troubleshooting of network and configuring LAN.
Troubleshoot hardware issues in desktop, laptop, thin clients.
Taking Back-up's of systems and outlook, dual booting,
upgrade of windows, MS Outlook configuration, Back-up and
Restore.
Responsible for Printer & Scanner installation/configuration
and troubleshooting.
Handling network components like ADSL/DSL modem.
Knowledge on Switches, Data cards and wireless network
devices.
Responsible for troubleshooting PC peripheral devices.
Responsible for PC assembling and testing of components.
Knowledge on protocols SMTP, POP, IMAP, DNS, FTP & HTTP.
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