Princess Marianne Rolle

•Administration of the recruitment process as per standards to ensure accuracy of documentation and filing
•Prepare / Making Offer Letters and coordinating with the applicants and processing their application from start to end, till on board
•Booking of tickets for all the colleagues, dependents
•Coordinating with contractors (bus company and transport company) for the colleagues and new joiners
•Prepare all necessary documents of new joiners to ensure payroll activation and the smooth integration of the new Employee to the team
•Update payroll system such us promotions, transfers and end of service.
•Arrange and tracking Annual Performance Reviews, KPO, KJR and PDP of colleagues
•Assist with the annual Human Resources Audit
•Process administration requests efficiently to ensure Employee needs are met
•Prepare team gatherings and other special occasion for the colleagues
•Prepare requisitions to ensure adequate items and stationary are available for a smooth Human Resources operation
•Arrange and implement Colleague Welfare Committee / Colleague Social Responsibility activities
•Assist leavers with their exit procedures to facilitate a smooth departure from the Hotel
•Application and deletion of colleagues insurance cards
•Relieves Executive Secretary of the General Manager during vacation. •Responsible in responding comments and feedback from the guest, preparing and minutes of Head of Departments’ morning briefing, Hotel Daily and Monthly Revenue Reports and other executive office related tasks.
•Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
•Comply with the hotel environmental, health and safety policies and procedures

1. HR Training Assistant
October 2012 - March 2013
Rustan Marketing Specialists Inc. - Marks & Spencer Philippines
4F Urban Bldg. 405 Sen Gil J. Puyat Ave., Makati City, Philippines 1200
Job description: • Training newly hired employees as well as regular employees for promotion or for the development of their skills and managing attendance records (soft & hard copy)
• Responsible for advising dismissals and disciplinary actions to the employees and trainees.
• Providing and making manuals, modules and training summary report to help the employees from all levels of the organization to motivate and develop them professionally.
• Updates the company news letter every month and distribute to all departments.
• The position also updates the company policies and procedure passed on by the higher management.
• It also coordinates training, orientation and other programs in disseminating information to all levels of the organization.
• Also coordinates to Accounts department regarding payments for food, tickets and hotel accommodation during field training.
• Assists HR Manager's needs during internal audit and annual review.
• Provides administrative support to superior and other department heads.
• Also coordinates general maintenance and IT department in relation to problems in the physical training rooms and other facilities.

2. Customer Service Associate, AVON ANZ
February 2011 - August 2012
WNS Global Services Philippines Inc.
9F 1880 Bldg, Eastwood City Cyberpark, Libis, Quezon City, Philippines 1110
Job description: • Assist customers from Australia and New Zealand with their account with the company regarding account modification, company promos, payment of their bills, placing an order, delivery and complains through phone calls.
• Walking through the customers on how to manage their accounts online.