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Priscila Baila, Personal Assistant / Affiliate Manager

Priscila Baila

Personal Assistant / Affiliate Manager·ProConnect

Angola

Bachelor's degree, Business Organization

Work experience

Total years of experience: 6 years, 1 months

Personal Assistant / Affiliate Manager

September 2025 - May 2026

ProConnect

Luanda, Angola Hybrid

September 2025 - May 2026

• Supported company co-founder with executive and administrative tasks.
• Managed calendars, meetings, reporting, and task tracking.
• Coordinated communication with partners and clients.
• Assisted with affiliate partner recruitment and relationship management.
• Prepared reports and maintained operational processes.
• Worked in English, Portuguese, and Spanish.

Company industry:
Business Support Services

Public Relations (PR) Assistant / Coordinator

July 2025 - September 2025

Bet365

Luanda, Angola Remote

July 2025 - September 2025

• Researched and identified streamers, influencers, social media pages, and Telegram channels for brand
promotion and partnership opportunities.
• Assisted with outreach, communication, and negotiations with potential partners and affiliates.
• Prepared and sent partnership proposals and promotional offers to prospective collaborators.
• Maintained partner databases and tracked communications to support relationship management.
• Contributed to brand visibility and audience growth through strategic partnership initiatives.

Company industry:
Entertainment

Contact Center Specialist

March 2025 - July 2025

Mostbet

Luanda, Angola Remote

March 2025 - July 2025

• Provided multilingual customer support via live chat.
• Assisted customers with account, payment, and technical issues.
• Escalated complex cases to internal teams.
• Maintained service quality while handling high-volume inquiries.

Company industry:
Entertainment

Call Center Agent

March 2024 - March 2025

UCALL

Luanda, Angola

March 2024 - March 2025

• Handled inbound customer inquiries and complaints.
• Provided technical troubleshooting and support.
• Maintained customer satisfaction and performance targets.
• Escalated complex issues when necessary.

Company industry:
Telecommunications

English Teacher

October 2021 - August 2024

Champion Language Center

Luanda, Angola

October 2021 - August 2024

• Taught English to students of different levels.
• Developed lesson plans and learning materials.
• Supported students in achieving language-learning goals.
• Used interactive teaching methods and multimedia resources.

Company industry:
Training & Education Center

Client & Procurement Management

November 2018 - January 2020

Restaurante e Salão de Festas

Luanda, Angola

November 2018 - January 2020

• Managed event bookings and client relations.
• Coordinated purchasing and inventory.
• Organized invoices and financial records.
• Supported event planning and logistics.

Company industry:
Hospitality & Accomodation

Information System Operator

July 2017 - August 2017

SINFIC

Luanda, Angola

July 2017 - August 2017

• Provided customer support and assistance to voters using the electoral information system.
• Guided users through registration updates and documentation procedures.
• Performed basic system maintenance and troubleshooting to ensure smooth operations.
• Ensured accurate data entry, record management, and user guidance.
• Supported efficient communication between users and the electoral administration team.

Company industry:
Telecommunications

Education

Universidade Gregório Semedo

October 2028

October 2028

Bachelor's degree, Business Organization

Angola