PRITHA GHOSH

 Work as Agile Coach for the team to facilitate Sprint Planning, Sprint Demos, Retrospectives, and daily standups
 Understand program priorities, coach the team to take the right decision based on priorities.
 Visualize team flow, and guide team for further improvements; keep the status and progress of objective features up to date in JIRA
 Produce sprint and release progress/status reports as required for senior stakeholders, project working groups, and steering committees
 Ensure that the team lives by the values and practices of scrum
 Support and educate the Product Owner, especially on grooming and maintaining the product backlog
 Managing a team of 10 techno-functional resources (SAP - BTP Developers & Testers)
 Run the Playback sessions on release specific outcome with the client.

 Leadership vision & objectives: Manage & support the delivery objectives for the team and the program to deliver the business case benefits; analyzing requirement gathering, enhance user experience, prepare SOW, RFP, RFQ, & monitor the outcomes.
 Communications & Stakeholder Management: Lead & restructured the internal and external communication flow; as appropriate, and track these using stakeholder mapping and associated techniques along with managing channel partners, systems integrators, and third-party developers.
 Dependency Management: Work with workstream leads to ensure dependencies are actively managed, act as an arbiter and resolve issues between the various elements of the program.
 Execution: Managed process re-engineering and Project Plan to improve implementation of end-to-end Product/Service delivery life Cycles projects within time & budget. Provide direction and guidance on development of programmatic ways of working with the team and more broadly across departmental profession.
 Risks & Issues: Support aspects of risk & issue management, escalating using program governance. Ensure mitigations are in place and resolved through negotiated agreement.
 Team Management& Resourcing Activities: Acted as a SME while managing a team of 34 Members (27 in India +7 members in USA) including Testers, Business architect, PMOs, System Architect etc. Alongside, works cohesively with the RMG to help recruitment, and onboard the right skilled resources as per business/Tower need and requisition.
 Planning: Define the fundamental components of a project in terms of its scope, deliverables, time scales, resource requirements, budget (Cost - Benefit Analysis), timely forecasting and SLAs/KPIs (C - SAT, E-SAT).
 Governance: Clearly define roles, responsibilities, accountabilities and establish controls and approval routes appropriate to each stage of the program to monitor progress and compliance.
 Representation & Reporting: Promoting Agile, Scrum and traditional project management manifesto. Establishing Spring planning, managing backlogs, Retrospective etc. Ensuring crucial business reports/dashboards on shared services are accurately prepared & presented. Following various reporting formats in JIRA, Confluence, KANBAN, Trello etc.
Projects :
1. Bayer’s Apollo cloud migration, Delivery & Deployment controls management.
2. ENECO (Netherland) Cloud migration and monitoring project management.

 Stakeholder Management
 Transition Management
 End to end Project Implementation
 Planning & Continuous Improvements
 Incident & Change/Escalation Management
 C-SAT, E- SAT, SLAs, OLAs & KPIs management
 Continuous improvement planning.
 Process automation solution support

 Determine and define project scope and objectives
 Manage contracts with vendors and suppliers
 End to end Project Implementation
 Planning & Continuous Improvements
 Governance and Program Management
 Incident & Change/Escalation Management

Projects handled -
• Barclays ProjectWise cloud migration
• Dubai oil refinery support services
• Los Angeles department of Water and Power

 Incident & Change Management
 Developing project charter, SOWs, SLAs, Risk Management.
 Cross functional team’s operations
 Business review reporting, Change & RCA management, Process automation, Tracking.
 Continuous Operational Improvement, Vendor Management.

Projects handled -
• Coca-Cola North America bottling plant SAP (Basis) project transition and implementation.

Business Administration.

Business Administration

Deliverables: Business Administration.
Soft Skills -
• Leadership
• Process Automation
• Stakeholders Management
• Project Planning, Monitoring and Controlling
• Problem /Issue resolution
• Project/ Product Life Cycle Management
• RAID/SLAs/KPIs/Quality audit
Achievements -
o Customer Delight Award
o Xtra Miler Award
o Inter College debate champion 2007
(IISWBM)
o State level Gymnast champion -