Manager Operations
S.L. Raheja Hospital
مجموع سنوات الخبرة :12 years, 4 أشهر
Professional Manager with 18+ years of expertise in healthcare operations, production management, organizational development,
Team Management, and team building in a variety of sectors.
Planning, coordinating, and executing successful tactics is a
the strong suit of mine.
Seven Hills Hospital's IPD (Inpatient Department) is managed by
me, it included a team of 25+ people that are responsible for the
entire admissions and discharge process, as well as customer
satisfaction - GRE, Management Trainees, Executives, and
Assistant Managers - Operations
Ensured that all of my department's tasks are completed to
the acceptable standards and quality.
Ensured that the recruitment and hiring process went
smoothly and without hiccups.
Assured that new workers receive high-quality training in
their fields of competence.
Responsibilities included managing subordinates and
encouraging them toward achieving corporate goals.
Interacted with the Management board on a daily basis -
Managed the budget in conjunction with the Board.
Supported management reporting/information by supervising
and improving the efficacy and efficiency of operational
systems, procedures, and policies to support the organization's
mission.
On a daily basis, I oversaw and coached office managers.
Prepared monthly activity reports, met tax obligations, and
produced year-end reports.
I was in charge of the organization's database/archive and
administrative files.
To train new staff in operational areas and manage their evaluation
To supervise the operations of the Admissions,
Customer Care, and Tel Ops departments.
Ensure that the admissions process runs smoothly.
Create a duty roster.
Checking MIS reports on a regular basis Scheduling and Appointments for procedures with the
appropriate consultant
Routine Accounts Educating patients and caregivers about the surgery and investigation packages