Admin/HR/Reception officer/Coordinator
PRODYNAMICS TECHNOLOGY LLC
مجموع سنوات الخبرة :7 years, 10 أشهر
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Make Sales invoice on Peach tree
• Making LPO, Quotations & other documents
• Maintain office supplies for department
• Payment follow up
• Managing the attendance
• Keeping a track of Sales and Technical team schedule
• Managing Alibaba Inquiries
• After Sales Co-ordination
• Keeping a track of Employees salary, Making Offer letter, Warning letter, Termination letter and other Documents
• Visa follow up
• Handling a high volume of customer inquiries whilst providing a high quality of service to each caller
• Effectively communicating with customers in a professional and friendly manner
• Responding to sales queries via phone, e-mail and in writing
• Arranged domestic and international shipments
• Maintained ongoing tracking information from shipment to delivery
• Prepared all required customs and air freight documentation
• Prepared AMC contracts
• Maintain CRM with clients
• Maintained complete records of all contact with job candidates
• Performed most of the day to day activities including posting job openings reviewing resumes and scheduling interviews
• Performed pre-interview phone screening calls to enable managers to focus on the most desirable candidates
• Assisted staff with routine HR related questions, served as the first point of contact for employees - Assisted company staff in solving HR issues
• Performed HR office services such as: filing documents, printing reports and documents
RKG International Trading LLC - 25 March 2013 to June 2014
• Make Sales Contract & other documents
• answer calls from customers regarding their inquiries
• maintain office supplies for department
• prepare and modify documents including correspondence, reports, drafts, memos and emails
• Making payment follow up
• schedule and coordinate meetings, appointments and travel arrangements for Managers
• maintain electronic and hard copy filing system
• perform data entry and scan documents
• assist in resolving any administrative problems
• Selling unsold goods to our prospective clients & searching new buyers
• Trading in LME (London Metal Exchange)
• Prepare and mail out invoices daily
• Attending the Incoming and Outgoing inquiries
• Follow up with the customers
• Cold calling
• organize and track purchase orders
• assist with processing payments
• handle delivery queries
• receive and assist customers and visitors
• prepare correspondence, memos and quotes
• create and maintain customer databases
Completed 10+2 in Arts from National Institute of Open Schooling & The Central Board of Higher Educa