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Priyanka Deshmukh, Manager - Human Resource

Priyanka Deshmukh

Manager - Human Resource·ICICI Lombard General Insurance Company

India

Master's degree, Human Resource

Work experience

Total years of experience: 4 years, 2 months

Manager - Human Resource

July 2015 - September 2016

ICICI Lombard General Insurance Company

Navi Mumbai, India

July 2015 - September 2016

Currently Working with ICICI Lombard General Insurance as Human Resource Manager - Talent Acquisition - Since July 8th, 2015 till present.

Recruitment and HR operations:

• Looking after the Recruitment of entire West Zone (Gujarat and Maharashtra) for Sales for all business/Verticals.
• Gathering requirement of open positions in entire West.
• Conduct full-cycle recruitment of new employees, including placing
advertisements, developing contacts with recruiting sources, interviewing,
consulting with internal hiring managers and managing orientation and onboarding
process
• Looking after the documentation, Offer negotation, raising offer and pre boarding.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
• Counselling candidates on their growth structure and career development plan.
• Changes of workforce planning and employment Contracts.
• Maintaining excel sheets for open position req, exits and hired details.
• Preparation of Calendar for Monthly Basis.
• Preparing Budget across the west zone for all verticals and closures within the TAT.
• Identify and work with external HR consultants and attorneys on special projects
as needed and raising the invoice for them.
• Employee Relations: point person for all staff regarding HR matters.
• Presentation and attending Monthly Review.
• Get involved in Employee Engagement Activity.


Worked with Accenture Services Private Limited as Level 12.2 -from 8th Oct 2014 to June 30th, 2015. - Human Resource Operations. (Reason for leaving - Process got shut down)

Accenture plc is a multinational management consulting, technology services, and outsourcing company. It is the world's largest consulting firm as measured by revenues and is a Fortune Global 500 company.

Microsoft - HRO Staffing

Was a part of Pilot Batch.
Was trained for both Staffing Associate and Interview Scheduling Team for Microsoft Staffing.
Helped in Preparing DTP for 18 Process for Interview Scheduling Team
Responsible for scheduling interview for client in US,
Co-ordinating with Candidates in US for Interview schedules
Co-ordinating with Recruiter, Hiring Manager in US for Interview schedules
Handling Calendar of Candidates as well as the Interviewers, Time Zones in US (PST, MST, EST, CST)
Query Solving and responding to the emails.
Was responsible for Completing his/her work in case of any team member is absent.
Updating reports on daily basis.
Also, responsible for screening, pre- selection, selection and offer stage as per the client advice.

Other Major Responsibilities.: SME.
Within 5 Months, was given a Team(10 People) to handle..
Allocating work to team members and getting it done within the SLA
Looking after their training, transport and all the challenges they face.
Managing Attendance of the team.
Doing Quality check for the team.
Looking after the escalation part if there is any.
Maintaining reports of the volume received, volume actioned and Pending activites.
Giving briefing and Process updates on daily basis to the team.
Solving queries of the team, helping them to complete the pending activities.
Motivating team to achieve 100% quality with accuracy and SLA.
Updating reports on daily basis.


Achievements :
Received Numuro Award.
Client Appreciation.


Actively Participation in Fun Friday’s.
Organizing events on Friday’s if needed.

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

Associate

July 2009 - May 2012

Syntel Sourcing Private Limited

July 2009 - May 2012

EXPERIENCE: Syntel Sourcing Private Limited
Designation: Associate
Date of Joining: 20 July 2009 to May 2012.
Reporting to: Team leader & Deputy Manager
Nature of Works: Transfer Agency Reconciliation (IFDS-UK)
I'm working with IFDS (International Financial Data Services) IFDS have various UK's Mutual fund investment.
Client Finance Department ( Cash & Reconciliation)
➢ Sending the funds to the client via TT and Transfer of Funds, Also stopping the TT and Chq and authorizing, and Investigation on why the chq or the TT is returned, if it is returned,
➢ Maintaining the Treasury of client account and having a track if it has sufficient balance and informing the client if account goes Overdrawn.
➢ Uploading the bank statement from HBOS, HSBC and HVP (Banking systems) and running the fast recon so the items are auto matched.
➢ Replying the queries on a regular basis to the client and also generating the Month-end Rec's and Stats and sending file to client

Company industry:
Financial Services
Job role:
Accounting and Auditing

Education

July 2014

July 2014

Master's degree, Human Resource

MBA in Human Resource From Mumbai Educational Trust, MET, Bandra {2011-July 2014}

Mumbai University

March 2009

March 2009

Bachelor's degree,

GPA (percentage): 66%

GPA (percentage): 66%

• B.COM. from Mumbai University in March 2009 with 66% marks

Mumbai University

March 2006

March 2006

Bachelor's degree,

GPA (percentage): 76.33%

GPA (percentage): 76.33%

• H.S.C from Mumbai University in March 2006 with 76.33% marks

Mumbai University

March 2004

March 2004

High school or equivalent,

GPA (percentage): 72%

GPA (percentage): 72%

• S.S C. from Mumbai University in March 2004 with 72% marks

Skills

ASCP
Expert
ASCP
Expert
ASSOCIATE
Expert
ASSOCIATE
Expert
BANKING
Expert
BANKING
Expert
BANKING SYSTEMS
Expert
BANKING SYSTEMS
Expert
BASIS
Expert
BASIS
Expert
CASH
Expert
CASH
Expert
DATA SERVICES
Expert
DATA SERVICES
Expert
FILE
Expert
FILE
Expert
FINANCE
Expert
FINANCE
Expert
MUTUAL FUND
Expert
MUTUAL FUND
Expert

Languages

Hindi
Beginner
Marathi
Beginner
English
Beginner

Training and Certifications

Training
• Investment Administration Qualification (IAQ) Certification– UK Financial Market Cleared with 85%.
UK
Jan 2010

Hobbies

  • Reading and Learing, Listening Music
    Numero Uno Award - in Accenture Pvt Ltd. Client appreciation Award in Skit.