احمد عبد الفتاح مصطفى كامل  الصادق, Technical Sales Support Engineer

احمد عبد الفتاح مصطفى كامل الصادق

Technical Sales Support Engineer

Shotec S.A.E http://www.shoteco.com

Location
Egypt
Education
Master's degree, Mechanical Engineering
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Technical Sales Support Engineer at Shotec S.A.E http://www.shoteco.com
  • Egypt - Cairo
  • October 2013 to December 2016

Supporting the outdoor sales activity by Providing data and guides.

preparing quotations, providing troubleshooting assistance for client orders, account statuses and relevant problems.

Enter and track all opportunities on a daily basis Prepare sales quotations for P&E and Industrial aftermarket spares in line with customer requirements.

Track and follow up aftermarket opportunities with agencies and traders directly to provide efficient support to the Sales Team.

Provide technical support to respond to customers technical queries / clarifications

Receive and initiate the processing of sales orders

Maintain product knowledge on related brands

Provide appropriate reports as per business requirement to improve business target

Technical Sales Engineer at ٍShotec S.A.E http://www.shoteco.com
  • Egypt - Cairo
  • April 2013 to June 2015

-Work as a regional sales engineer for world class pumps brands such as NETZSCH GmbH and NETZSCH do Brazil for various markets such as oil & gas, Water and waste water and various industries.

-Following orders and payments.

-Provide the required technical assistance for customers.

-Uniform client site visit.

-Maintaining an excellent relationship with clients and search for prospective opportunities.

Education

Master's degree, Mechanical Engineering
  • at Faculty of Engineering at Shoubra
  • July 2015

Master of science in mechanical engineering in 2015

Bachelor's degree, Mechanical Engineering
  • at Faculty of Engineering at Shoubra
  • July 2010

Specialties & Skills

Control Valves
Oil and Gas
Instrumentation
Solidworks
excellent sales, communication, and customer service skills
Comprehensive knowledge of mechanical engineering and pump application engineering concepts
time management skills
Microsoft Office, Internet
(professional Agent Management System-(PAMS
Technical Sales
Negotiation
Communication Skills
Sales Support
Ability to review and interpret manufacturing drawings and other technical information

Languages

Arabic
Native Speaker
English
Expert

Memberships

نقابة المهندسين
  • مهندس
  • August 2010

Training and Certifications

Solidworks (Certificate)