ايمن غنيم, Senior Learning & Development Specialist

ايمن غنيم

Senior Learning & Development Specialist

Luminus Education

Lieu
Jordanie - Amman
Éducation
Master, management
Expérience
20 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 7 Mois

Senior Learning & Development Specialist à Luminus Education
  • Jordanie - Amman
  • Je travaille ici depuis octobre 2019

Job Description:
Provide international Training services tailored to the needs of the labor market to the corporates & Youth:
a. Deliver Face to face, Online & Blended Vocational Training such as Leadership Skills, entrepreneurial thinking, Innovation Skills, Creativity Skills, Career Readiness, Entrepreneurship, customer services, soft skills & Learning Skills
b. Assessor/Moderators Innovation Ideas
c. Developing technical materials (such as training PPTs, mentoring guides, exercises, and handouts, etc
d. Use ELearning Systems such as LMS along with new & updated tools such as Miro, Mentimeter, Zoom, Teams etc…
e. - Use of learning management system (LMS)
f. Employment readiness specialist

senior trainer à Luminus group
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2022
senior Trainer à luminus Education Group
  • Jordanie - Amman
  • septembre 2019 à janvier 2021
Capacity building Specialist à Al-Tawail ManagementConsulting
  • Arabie Saoudite - Riyad
  • janvier 2011 à juin 2019

Job Description:
a. Delivered training in:
- Sales, Customers services, Marketing & Soft Skills for retail/private & government Organizations
- Conducting a Seminars, workshops, individual& group training and coaching sessions
- Liaising with managers & human resources manager to determine training needs and schedule training sessions after building the customized
- Designing a customized effective training program

- Prepare a Technical Training Proposal.
- Prepare a Professional Training Material
- Prepare a Training Plans
- Evaluate and follow up with trainees
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training (to ensure ROI)
- Determine training needs
-Participating in the annual plan and strategic Planning
b. Manage Key accounts:
- Planning and implementing a growth strategy to develop new markets
- Manage excellent customer services & After sale services etc.…
- Manage sales Team
- Making a marketing annual plans

Learning & Development Specialist & Consultant à New Mexico state university
  • Etats Unis - Nouveau Mexique
  • juin 2007 à avril 2010

Job Description:
- Conduct online and face to face seminars, workshops, and training sessions
- Deliver training courses in International Marketing & International business
- Liaising with managers to determine youth’ academic needs and schedule lectures sessions
- USAID Project Management
- Academic Advisor
- Use of learning management system (LMS)

B2B Sales and Projects Manager à Tarimans Trading Company
  • Émirats Arabes Unis - Sharjah
  • janvier 2002 à juin 2005

Job Description:
- Managing all sales transactions. Managing customers’ service and their needs to achieve maximum customers' satisfaction.
- Team leader, Business Sales Visits, meetings, promotions and Presentation to our clients at GCC Region)
- Manage excellent customer services & After sale services

Internal Sales Supervisor à Zaki Juice mabufacturing
  • Jordanie - Amman
  • février 2001 à juin 2002

(Sales & Marketing Specialist)
Job Description:
- - Internal Sales process Supervisor
- Customers' care Supervisor
- Team Leader for Marketing/promotions campaign
- Customers Satisfaction & After sale services supervisor

Éducation

Master, management
  • à New Mexico State University
  • janvier 2022
Master, Administration And Business Administration
  • à New Mexico State University
  • juin 2010
Master, MBA
  • à new Mexico state university
  • mai 2010
Baccalauréat, Administration And Economics
  • à Aligarh Muslim University
  • janvier 2000

Specialties & Skills

Business Development
International Research
Training
International Marketing
CUSTOMER SERVICE
LEADERSHIP
MARKETING
MICROSOFT WINDOWS NT
PROPOSAL WRITING
STRATEGIC
STRATEGIC PLANNING
TECHNICAL TRAINING

Profils Sociaux

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Langues

Arabe
Expert
Anglais
Expert