Tourism Contracting Manager
itrip - Online Reservation System
مجموع سنوات الخبرة :12 years, 11 أشهر
• Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms conditions for hotels, self-catering or serviced apartments ensuring the best available rates and availability; in both: new properties but also re-contracting existing agreements
• Analyzing the product of our different competitors in order to ensure our best conditions in the market
-Analyzing weekly product/sales reports to identify market trends and revenue/room nights sales growth opportunities
• Analyzing opportunities for opening of new destinations and product development
-Assisting in resolving complaints and administrative issues of our suppliers and Hotels.
• Coordinating with the Head Office team the loading, check, positioning of the contracts
• Preparing supplier website demonstrations for the suppliers
• Negotiating and contracting extra services like transfers and excursions.
• constantly motivating the sales team to hit their targets and ensure company profitability.
• meeting regularly with team leaders to give them sales figures and plan how they approach their work.
• meeting company directors who advise on strategy and finding out about any local issues and future trends.
• overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training.
• organizing incentives, bonus schemes and competitions.
• communicating with sales consultants and providing encouragement, help and advice.
• promoting and marketing the business, sometimes to new or niche markets.
• managing budgets and maintaining statistical and financial records.
• selling travel products and tour packages.
• sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
• taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers.
• liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
• dealing with customer enquiries and aiming to meet their expectations.
• overseeing the smooth, efficient running of the business.
• Group Tour Couriers trips outside Saudi Arabia.
• Creating development plans for marketing and tourism.
• Making arrangements for catering, accommodation, transport and excursions.
• Inspecting hotel safety and cleanliness.
• Offering sightseeing advice.
• Organizing and leading excursions.
• Problem solving.
• Translating and interpreting.
• Social media adviser.
• Social media marketing plan.
• Group Tour Couriers trips outside Saudi Arabia.
• Making arrangements for catering, accommodation, transport and excursions.
• Inspecting hotel safety and cleanliness.
• Offering sightseeing advice.
• Organizing and leading excursions.
• Problem solving.
• Translating and interpreting.
• Organization and planning of medical tourism.
• Business Development Manager for ONEDMC Agency.
• Create development plan for ONEDMC agency in Saudi Arabia.
• Trine Employees in ONEDMC agency in different cities in Saudi Arabia.
• Provided splendid customer services to customers in a friendly and courteous manner at all time.
• Informed and suggested new banking products to customers.
• Provided information to customers on their account status and account balances.
• Opened new bank accounts according to laid down rules and guidelines Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction.
• Provided assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions.
• Participated in marketing and awareness campaigns in the bank to create an enlarged customer base.
• Wrote articles about travel and tourism.
• Prepared and planed for travel and tourism Exhibition.
• Sit up a marketing plan for Almousafer magazine.
• Interviewed with influencer people in Saudi Commission for Tourism and Heritage.
• Prepared and managed correspondence, reports and documents.