team leader customer service
ics / french technology - suda
Total years of experience :12 years, 6 Months
I serve our customers with technical support and field visits if necessary to gain customer satisfaction I train customer employees on our products and how to maintain them to achieve optimal performance Proposing appropriate and consumable spare parts to the customer Conduct field visits to projects in cooperation with our sales department Customer support and response to communications after sales and during the specified warranty period
( Agricultural equipment technology and fault maintenance)