Samar BEN HMIDA, Reception Supervisor

Samar BEN HMIDA

Reception Supervisor

value Medical complex

Lieu
Qatar - Doha
Éducation
Baccalauréat, Marine biotechnology and aquaculture
Expérience
6 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 6 Mois

Reception Supervisor à value Medical complex
  • Qatar - Doha
  • Je travaille ici depuis août 2021

Induction and training of all new staff to agreed standards.
Resolved customer problems and complaints
Managed multiple tasks and met time-sensitive deadline
Continually assess and evaluate system and quality recommending changes and improvements to the practice manager appropriate
Bi-monthly team meeting

Insurance coordinator à value Medical complex
  • Qatar - Doha
  • Je travaille ici depuis août 2022

Obtained data such as patient ID, insurance ID, insurance provider and medical codes to properly file insurance claims
Prepared insurance claim forms or related documents and reviewed for completeness
Verified insurance and communicated coverage to staff and patients
Checked documentation for accuracy and validity on up dated systems
Filed and tracked insurance claims and communicated claims status to patiemts

Medical Receptionist à value medical complex
  • Qatar - Doha
  • Je travaille ici depuis février 2020

responsible for answering incoming calls and directing them to the appropriate staff
greeting and checking all patients appointments

Surgical coordinator à value Medical Complex
  • Qatar - Doha
  • décembre 2021 à mars 2022

Scheduled patient appointments in respective doctor's calendars and followed up with reminder phone calls
Educated patient about surgeries and provided treatment plan documentation
Checked patient in and out and collected payments
Contacted hospitals to confirm patient medical histoires and prevent inaccurate diagnosis treatments
Placed new supply orders, managed inventory and restocked clerical spaces.

Medical Receptionist à value medical complex
  • Qatar - Doha
  • février 2020 à août 2021

responsible for answering incoming calls and directing them to the appropriate staff
greeting and checking all patients appointments

medical receptionist à elite medical center
  • Qatar - Doha
  • mars 2018 à août 2018
lab technician à higher institute for biotechnology BIOLIVAL
  • Tunisie - Sousse
  • février 2017 à mai 2017

Collect genetic samples from multiple species
Skilled in culturing, maintaining, and establishing Artemia brood stocks
Use ImageJ software to calculate morphological data of animals
Daily documentation of animal behavior, health, enrichment, and food intake.
Cultured and maintained algal species in production mode growth for research and development purposes.
Prepare and feed Artemia invertebrate within the Aquarium's collection.
Maintained detailed records daily regarding all accomplishments, special projects, and observations during the workday.
Collected and recorded data on feeding records, necropsies, water chemistries, and animal training records.
Maintained and calibrated laboratory equipment.
Worked well with the public and as a team with all Aquarium staff.
Conducted individual research in marine aquaculture
Participated in many marine aquaculture projects
Wrote scientific paper on findings from individual study

lab technician à EDEN LIFE
  • Tunisie - Gabès
  • juin 2016 à juillet 2016

Cultured and maintained algal species in production mode growth for commercial purpose.
Water quality monitoring and analysis (Coli form test, pH, DO, Salinity, Turbidity and Temperature.)
Monitored the growth of algae.
Managed and analyzed data regarding algal cultures.
Maintained and calibrated laboratory equipment.

medical laboratory technician à Matmata hospital
  • Tunisie - Gabès
  • juin 2014 à juillet 2015

Executed and analyzed tests in areas including hematology, chemistry and urinalysis to aid physicians in diagnosing and treating diseases
Tested and analyzed specimens of human origin and other substances using established scientific laboratory techniques to aid in diagnosing, treating, and preventing diseases or to support medical research.
Utilized a wide range of laboratory equipment and instrumentation to analyze specimens. Examined samples such as blood and body fluids under microscopes. Assembled, disassembled, and maintained all laboratory equipment required for tests, research, process, or quality control.stringently followed lab protocols, sanitation standards and testing procedures.
Assisted with administrative duties related to data entry and document preparation.
Gathered, collated, and scanned medical records using an electronic filing system
Organized work by matching computer orders with specimen labeling, checking labeling and arranging manifests and transmission reports for delivery.
Ensured implementation of waste disposal policy by proper disposal of wastes such as sharps and biohazards in separate containers.

Éducation

Baccalauréat, Marine biotechnology and aquaculture
  • à Higher Institute of Biotechnology of Monastir
  • mai 2017
Etudes secondaires ou équivalent, Mathematical
  • à secondary school
  • juin 2014

Specialties & Skills

Laboratory Techniques
Business Planning
Scuba Diving
ISO 22000
Aquaculture
Molecular Biology techniques (SDS-PAGE, Agarose Gel Electrophoresis)
aquaculture farming techniques
computer software (Imagej, )
biochemistry techniques
compution skills ( word, excel, power point, internet)
office work
office administration
problem solving

Langues

Arabe
Langue Maternelle
Anglais
Moyen
Français
Expert

Adhésions

Tunisian association of biotechnology students
  • member
  • January 2016

Formation et Diplômes

Standards requirements ISO 9001 V 2008 and ISO 22000 V 2005 (Certificat)
Date de la formation:
October 2016
Business creation and entrepreneurs training (Formation)
Institut de formation:
Entrepreneur space
Date de la formation:
April 2017
End of study projects (Formation)
Institut de formation:
Higher Institute of Biotechnology of Monastir
Date de la formation:
February 2017
Summer internship (Formation)
Institut de formation:
Matmata aljadida hospital
Date de la formation:
June 2015
Level 1 in scuba diving (Formation)
Institut de formation:
diving club
Date de la formation:
February 2016
Summer internship (Formation)
Institut de formation:
EDEN LIFE
Date de la formation:
June 2016
Presentation of a poster (Certificat)
Date de la formation:
May 2017
Certificate of participation (Certificat)
Date de la formation:
March 2017

Loisirs

  • Travelling
  • Singing
    member in the school choir
  • theater
    Participation in the theater club in secondary school
  • Organizing parties and festivals
    i was participated in the organization of the first international festival of volunteer