after sales services Engineer
ZAHID TRACTOR & H.M. CO., LTD.
Total des années d'expérience :4 years, 5 Mois
• Identify potential clients through research, networking, and prospecting. Develop and implement strategies to build relationships with potential clients and convert them into customers.
• Set and achieve sales targets by developing and implementing sales plans, tracking progress, and adjusting strategies as needed.
• Ensure that all clients receive exceptional customer service throughout the sales process and after the sale is complete. Use strong negotiation skills to close deals with clients, including pricing, terms, and conditions.
• Handled customer complaints and resolved issues in a timely and professional manner to maintain high levels of customer satisfaction.
• Maintain regular contact with existing clients to ensure their ongoing satisfaction and identify opportunities for additional sales.
* Responsible for receiving HVAC problems and conduct a field inspection to verify and order materials needed for repair and ensure that maintenance work is completed properly.
* Responsible for Instructing and supervise technician team on a day‐to‐day basis and arrange their work schedules.
* Perform repair and preventative maintenance work on a wide range of equipment types to ensure functionality and efficiency.