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تم إلغاء حظر المستخدم بنجاح
عبدالمنعم الدسوقي, Sales Coordinator

عبدالمنعم الدسوقي

Sales Coordinator·Nissan Showroom - Al Babtain

الكويت

بكالوريوس, Documents, libraries and information

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 3 أشهر

Sales Coordinator

فبراير 2025 - حتى الآن

Nissan Showroom - Al Babtain

الفراوانية، الكويت

فبراير 2025 - حتى الآن

I work as a Sales Coordinator at Nissan Kuwait, supporting sales operations, coordinating between departments, managing orders and documentation, and contributing to a smooth sales process that enhances customer experience and business results.
Key strengths include sales coordination, customer experience management, order processing, administrative support, and cross-functional collaboration.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Customer Service Agent

مايو 2022 - فبراير 2025

Zain - Kuwait

حولي، الكويت

مايو 2022 - فبراير 2025

I have been working as a Customer Service Agent at Zain Telecom for the past three years. In this role, I've honed my skills in handling a wide range of customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. My experience has taught me the importance of active listening, empathy, and quick problem-solving, which are essential skills in delivering exceptional service.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Maintenance Coordinator

يناير 2021 - فبراير 2022

Alsafa for transportation and logistics

المنصورة، مصر

يناير 2021 - فبراير 2022

Oversaw the upkeep and repair of the fleet. scheduled and performed regular maintenance tasks such as oil changes and brake inspections to prevent breakdowns. also diagnosed and repaired mechanical and electrical issues, conducted safety inspections, and ensured compliance with regulations. Additionally, maintained detailed records of all maintenance and repairs, managed inventory of spare parts, coordinated with external repair services, and monitored maintenance costs to stay within budget. My role was crucial for keeping the fleet running smoothly and safely.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

Payroll Admin

يناير 2020 - يناير 2021

Alsafa for transportation and logistics

المنصورة، مصر

يناير 2020 - يناير 2021

Ensured employees were paid accurately and on time by calculating wages, processing payroll, and managing deductions for taxes, benefits, and other contributions. kept detailed payroll records, handled any issues employees had with their pay, and ensured compliance with labor laws and tax regulations. Additionally, prepared payroll reports for management and accounting and assisted with maintaining accurate employee data related to pay and benefits.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

Warehouse Officer

يناير 2019 - يناير 2020

Alsafa for transportation and logistics

المنصورة، مصر

يناير 2019 - يناير 2020

I was responsible for receiving and inspecting shipments, ensuring that goods were correctly stored and organized. Managed inventory levels, tracked stock using software, and prepared items for shipping based on customer or business orders. Additionally, maintained accurate records of all incoming and outgoing goods, coordinated with other departments, and ensured that the warehouse complied with safety standards and cleanliness protocols. Played a crucial role in ensuring that the warehouse ran efficiently and that products were readily available for dispatch.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

التعليم

Faculty of Arts

يونيو 2017

يونيو 2017

بكالوريوس، Documents, libraries and information

مصر

المعدل التراكمي (نسبة مئوية): 66.2%

المعدل التراكمي (نسبة مئوية): 66.2%

Library and Information Science (LIS) is an interdisciplinary academic field that focuses on the creation, organization, documentation, management, preservation, and retrieval of recorded information in both physical and digital formats. It covers fundamental skills such as cataloging and classification of information, information retrieval, documentation techniques, and knowledge organization systems to ensure efficient access and use of resources. Professionals in this field work to connect users with the knowledge they need, support research and learning, and manage information resources across libraries, archives, records centers, and digital information environments.
عرض المرفق

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Payroll
Expert
Payroll
Expert
Recruitment
Expert
Recruitment
Expert
Sales
Expert
Sales
Expert
recruiting, employee retention, training and development
Intermediate
recruiting, employee retention, training and development
Intermediate
planning
Intermediate
planning
Intermediate
Self-motivation
Expert
Self-motivation
Expert
management skills
Expert
management skills
Expert
negotiations
Expert
negotiations
Expert
Leadership
Expert
Leadership
Expert
decision making
Expert
decision making
Expert
problem solving
Expert
problem solving
Expert
communication Skills
Expert
communication Skills
Expert
negotiation
Expert
negotiation
Expert
merchandising
Intermediate
merchandising
Intermediate
purchasing
Intermediate
purchasing
Intermediate
digital marketing
Intermediate
digital marketing
Intermediate
marketing
Intermediate
marketing
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
sales coordination
Intermediate
sales coordination
Intermediate
Data Entry
Expert
Data Entry
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert

حسابات مواقع التواصل الاجتماعي

فيس بوك
فيس بوك
facebook.com/abdelmoneimeldesouki

اللغات

الانجليزية
متمرّس

العضويات

Alsafa for transportation and logistics

Warehouse clerk

January 2019

Alsafa for transportation and logistics

Payroll officer

January 2020

Alsafa for transportation and logistics

Maintenance officer

January 2021

Zain telecom

Customer service agent

May 2022

التدريب و الشهادات

الشهادات
Diploma in human resources
Jan 2019
Diploma in English for business
Jul 2017
Diploma in career advancement for beginners
Jul 2017
التدريب
Creating Meaning for Employees - Corporate Culture
Coursera
Mar 2019
HR Fundamentals
Future Learn
Feb 2019
Communication and Interpersonal Skills at Work
University of Leeds
Aug 2020
Management and Leadership: Well-being and Welfare at Work
The Open University
Aug 2020
Management and Leadership: Growing as a Manager
The Open University
Jul 2020
Management and Leadership: Leading a team
The Open University
Jul 2020
Effective Fundraising and Leadership in Arts and Culture
University of Leeds
Jun 2020
Leading Culturally Diverse Teams in the Workplace
Deakin University
Jun 2020
Principles of Human Resources Management
Queen Rania Foundation
Jun 2020
30 Day Challenge to a More Productive and much Happier You
Udemy
Jun 2020
How to Manage by Delegating (So You Can Achieve Your Goals)
Udemy
May 2020
Human Capital Strategy
Philanthropy University
Apr 2020
How To Increase Productivity At Work
Google Digital Garage
Apr 2020
Effective Networking
Google Digital Garage
Apr 2020
Effective Communication in the Workplace
The Open University
Mar 2020
International Leadership and Organizational Behavior
University of Bocconi
Feb 2020
Prepare Yourself for a Career in Sales
LinkedIn Learning
Jan 2020
Customer service Foundations
LinkedIn Learning
Jan 2020
Project Management Foundations
LinkedIn Learning
Jan 2020
Facebook Marketing & Ads Mastery 2020
Udemy
Feb 2020
Using Creative Problem Solving
National Chiao Tung University
Feb 2020
Successful Negotiation: Essential Strategies and Skills
University of Michigan
Feb 2020
Teamwork Skills: Communicating Effectively in Groups
University of Colorado Boulder
Mar 2020
Diversity and inclusion in the workplace
ESSEC Business School
Mar 2020
Working in Diverse Teams
The Open University
Mar 2020
Developing Career Resilience
The Open University
Mar 2020
Leadership and Followership
The Open University
Apr 2020
Introduction to Human Resources Functions
Doroob
May 2020
Foundations of Project Management
Coventry University
May 2020
The Importance of Project Management in the Global Construction Industry
Udemy
May 2020
How to Motivate Employees (So That Productivity Increases)
Udemy
May 2020
The Complete Job, Interview, Resume/LinkedIn & Network Guide
Udemy
May 2020
Professional Resilience
Deakin University
Jun 2020
Business Fundamentals: Project Management
The Open University
Jul 2020
Getting Started with Agile and Design Thinking
Darden School of business
Jul 2020
People Management Skills
CPID
Jul 2020
Collaborative Working in a Remote Team
University of Leeds
Aug 2020
Project Management: Beyond the Basics
The Open University
Aug 2020
Project Management Principles, Practices and Systems
Anglia Ruskin University
Aug 2020
Fundamentals of Project Planning and Management
Darden School of business
Sep 2020
Preparing to Manage Human Resources
Coursera
Feb 2019
Human Resources Management Function or Department Basics
Coursera
Jan 2019
Managing People: Connecting Motivation and Performance
University of Reading
Jan 2019
Understanding Diversity and Inclusion
Purdue University
Jan 2019
Managing People: Understanding Individual Differences
University of Reading
Jan 2019
Innovation Management
University of Leeds
Mar 2019
Employee Workplace Discipline
Coursera
Mar 2019
International and Strategic HR Management
Coursera
Apr 2019
Human Resources Fundamentals
Future Learn
Dec 2018
Introduction to Human Resources Management
Coursera
Dec 2018
Fundamentals of Human Resources - Employee Relations
Coursera
Dec 2018
Human Resources Management Capstone: HR for People Managers
Coursera
Dec 2018
Logical and Critical Thinking
University of Auckland
Jan 2017

الهوايات

  • Learning and Helping others