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Abdullah  Aburas, Project Coordinator

Abdullah Aburas

Project Coordinator·Trapeze Switzerland GMBH

Saudi Arabia

Higher diploma, Project Management

Work experience

Total years of experience: 4 years, 8 months

Project Coordinator

May 2024 - Present

Trapeze Switzerland GMBH

Riyadh, Saudi Arabia

May 2024 - Present

Led preventive maintenance scheduling coordination aligned with SLA

requirements, contributing to 99.99% system uptime across mission-critical
transport operations.
Strengthened stakeholder confidence by formalizing risk escalation workflows,

Company industry:
IT Services
Job role:
Information Technology

Customer Service Representative

January 2020 - March 2020

Al Rayah Al Ajilah Limited

Albaha, Saudi Arabia

January 2020 - March 2020

1- Escalate client concerns and provide clear documentation to assist in
workflow tracking. available
work

Company industry:
Supermarket
Job role:
Sales

Food Maker

October 2017 - May 2018

Daily Food Company

Riyadh, Saudi Arabia

October 2017 - May 2018

1- Collaborated with kitchen teams and supervisors to execute preparation
workflows and ensure product.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Customer Service Representative

July 2016 - January 2017

Alkhaleej Training Company

Riyadh, Saudi Arabia

July 2016 - January 2017

1- Handling incoming calls in both English and Arabic, addressing issues
across more than twenty governmental Websites.
2- Designed internal tools to speed up ticket resolution and reporting
processes.

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Public Relations Officer

December 2013 - December 2014

Al Sabeen Trading Company

Riyadh, Saudi Arabia

December 2013 - December 2014

1- Establishing and maintaining positive relationships with government
agencies, departments.

Company industry:
Construction & Building

Education

Saudi Electronic University

March 2026

March 2026

Higher diploma, Project Management

Saudi Arabia

University of Maryland

January 2023

January 2023

Diploma, English

United States

Al Baha University

January 2022

January 2022

Bachelor's degree, English Language

Saudi Arabia

Skills

Persuasive Communication
Expert
Persuasive Communication
Expert
Bilingual
Expert
Bilingual
Expert
Client Communications
Expert
Client Communications
Expert
Lean Six Sigma
Expert
Lean Six Sigma
Expert
Project Coordination
Expert
Project Coordination
Expert
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PROJECT COORDINATION
Expert
PROJECT COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
ESCALATION MANAGEMENT
Intermediate
ESCALATION MANAGEMENT
Intermediate
PERFORMANCE REPORTING
Intermediate
PERFORMANCE REPORTING
Intermediate
PROJECT DOCUMENTATION
Intermediate
PROJECT DOCUMENTATION
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
DECISION SUPPORT SYSTEMS
Intermediate
DECISION SUPPORT SYSTEMS
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
INTERNAL INVESTIGATIONS
Intermediate
LEAN SIX SIGMA
Intermediate
LEAN SIX SIGMA
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS MAPPING
Intermediate
PROCESS MAPPING
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Certifications
Lean Six Sigma Black Belt Certified
IMC Institute, Dubai
Dec 2024
UMEI 004 & 004C Intensive English Language Program
University of Maryland, College Park, USA
Dec 2023
Lean Six Sigma Green Belt Certified
IMC Institute, Dubai
Nov 2024

Training
Intermediate English course
British console UK
May 2018