Sales Engineer
Kheir Group
Total years of experience :9 years, 10 Months
Assist outside sales team in executing and achieving their territory and market
business plans.
Resolve internal and external technical support requests or issues related to product
selection, application, speci cation, installation, etc...
Prepare basic takeoffs based on plan review and speci cations; develop zone maps
and accurate bill of materials.
Commercial processes for quotation, receipt of order, order entry, shipment and
delivery of order, and resolution of return requests and quality issues
Extensive interaction with customers, partners and team via phone and email.
Travel as needed with outside Sales Team to support presentation and trade show
activities.
Maintain expert level of product knowledge and application.
Listen, understand and convey customer requirements.
Travel to project sites to preform start-up, integration, and training services
Additional:
Resolve customer issues or dif culties in a manner that is consistent with the
company mission, values, and nancial objectives.
Maintain professional business relationships with target or assigned accounts.
Provide status of ongoing projects and future projects.
Identify and communicate customer's needs and sales opportunities to help future
growth
Additional:
Gained training and experience with vibration measurement and laser alignment equipment. Developed a strong working knowledge of pumps, blowers, hydraulic systems and pneumatic systems.
Coordinated the repair and improvement of all water utilities and related systems including: pumps, water softeners, and piping. Also maintained the waste water facility. Administered the maintenance and improvement of the boiler and steam related systems.
Insured the continuous implementation of a preventive maintenance program including the planning and coordination of major scheduled maintenance outages.
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