Assistant Store Manager
Centrepoint - Landmark Group - Saudi Arabia
Total years of experience :3 years, 3 Months
● Making sure the shop floor runs smoothly
● Meet the store's monthly targets and handle budgets
● Deal with any enquiries and complaints and monitor customer service
● Serve customers as needed
● Put together the rotas and shifts
● Check that the products you sell are well displayed
● Movement of stock in and out of the Store.
● Managing deliveries
● Maintain high standards of visual appearance throughout the store.
● Provide the highest standards of customer service by demonstrating excellent knowledge of products and services
● Ensure that all customers are welcomed into the section and ensure that the customer is treated with courtesy at all times and that they leave the store happily
● Ensure awareness and vigilance at all times of security in the showroom without appearing to be overly suspicious to the customers
● Handle all customer complaints in line with company policy, if unsure refer to the Area Manager
● Optimize sales in line with company targets
● To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information
● Ensure all staff are aware of and focused on achieving sales targets daily
● Operate an effective stock management system (Shop floor & Back store) to maximize sales and profitability
● Provide department reports on slow moving, fast moving and non-moving items to the Area manager.
● Monitor sales performance against last year, last week and budget on a daily and weekly basis and communicate to staff
● Ensure that plans for seasonal promotions are in place, using all relevant information and resources
● Verification of the cashier report
