depart In charge
Nike GMG Group (Dubai Mall)
Total years of experience :14 years, 0 Months
Welcomes customers by greeting them; offering them assistance.
•Work as a team to achieve individual and group sales
•Handling customer’s queries and complaints professionally and escalate any serious issues to the manager for suitable resolution .
•Aware customers of current promotions, offers and campaigns
•Develop and conduct training for new trainees
•Maintain the high standards of presentation and cleanliness across the store
•Helps customer make selections by building customer confidence; offering suggestions and opinions..
as a team to achieve individual and group sales
•Develop sales strategies for the Company’s key business areas
•Build and improve the quality of business relationships with customers
•Develop and conduct training for new trainees
•Develop and execute marketing campaigns to customers
•Making sure the shop floor runs smoothly
•Check that the products you sell are well displayed
Allocating tasks to staff
•Ensuring the performance of the staff is of a high standard
•Reporting to management
•Organizing holidays and training
•Discussing and resolving problems
•Carrying out performance reviews
Welcomes customers by greeting them; offering them assistance.
•Directs customers by escorting them to racks and counters; suggesting items.
•Advises customers by providing information.
•Helps customer make selections by building customer confidence; offering suggestions and opinions.
•Documents sale by creating or updating customer profile records.
•Processes payments by totaling purchases;, cash, and store or other credit cards.
•Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
Provided excellent customer care and conflict resolution.
•Worked as an exceptional team player
•Guaranteed quality of service through effective communication with customers
Ensured restaurant cleanliness in accordance with Occupational Safety and Health Administration standards
Prepares and distributes fact sheets, news releases, photographs, scripts, motion pictures, or tape recordings to media representatives and other persons who may be interested in learning about or publicizing employer's activities or message.
•Arranges for and conducts public-contact programs designed to meet employer's objectives, utilizing knowledge of changing attitudes and opinions of consumers, clients, employees, or other interest groups.
• prepare press releases and fact sheets, and compose letters, using computer.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.