Restaurant Branch Manager
Resto Cafe Bon
Total des années d'expérience :8 years, 1 Mois
- Prepare employees' schedule
- Train and guide employees for suggestive selling and customer service - Ensure guest satisfaction
- Develop plans and schedule regular meetings
- Address issues in the shop for a better performance
- Maintain store cleanness and daily sanitization
- Experienced in the process of finding solutions for complex problems
- Ensured diners are receiving high-quality service
- Trained all levels of servers, overseeing the proper order and flow of dishes - Informed staff about specials and food that is sold out
- Kept the dining areas clean and organized
- Worked on the upselling and suggestive selling
- Acted as the right hand of the restaurant manager
- Supervised waiters and handled reservations
- Managed the cash register
- Operated the Omega POS System
- Ensured that the customers received quick attention
- Supervising fellow waiters
- Was in charge of take-away orders
- Organized events held at the restaurant
- Seated guests
- Presented the menu with the suggestions
- Provided warm customer service to each diner
Business Management Guest Service Food Production Inspection Protocol & Etiquette