أحمد الديب

Service Modernisation/ Service Agreements
• Prepares the monthly sales forecast according to the Service Requirements and presents it to management.
• Work towards achieving the SIP target (Sales, GM, Booking, and DSO).
• Prepare and executes customer visit schedules on weekly basis.
• Interact with customers to increase sales, increase market share, increase product awareness, and educate customers.
• Attends weekly/monthly meetings for sales review, ageing and collection.
• Prepares costing sheet and quotation for approval, and submittal to customer.
• Prepares required technical report (compressor inspection report, maintenance report and unit inspection report) with the technical team and delivers to customers.
• Contacts customers to explain and discuss quotations.
• Prepares detailed technical proposal. Discuss Technical compliance report with the concerned Supervisor.
• Reviews contracts and reaches agreement with customers. Prepares booking form and enters approval acknowledgement in the system.
• Prepares all quotations in SAP CRM and records on the revenue tracker. Keeps hard copy of the quotations in general quotation file.
• Reviews monthly online backlog report, and updates promise date in SAP.
• Enters monthly forecast to CRM and updates daily sales report .
• Will take responsibility to analyze and fix any process problem.
• Will generate market & new sales business to improve department financial target.

1. Responsible for VRF, Ducted split and package unit sales.
2. Covering the consultant, contractor and owner Rep to support them as required in the full
project cycle starting from Design concept stage up to the tender stage and issue the
proper quotation that comply with project requirement.
3. Provide technical presentation and training to the clients to increase the awareness for
VRF system and Clima Control Products in Kuwait market.
4. Prepare a full design concept for VRF system as per project requirement (analyze HVAC
requirements of the projects - load calculation- System Zoning- select the proper IDU type
- Design the piping tree - select the outdoor unit) and prepare the full design report &
DWG to ensure the proper costing and prepare the quotation for the project.
5. Provide Value Engineering report by preparing comparisons & presentations for project
consultants & owners.
6. Plan a customer visit on regular basis to keep them posted for the latest and new product
development with the latest innovations and technology in the Clima Control products.
7. Suggest and propose to the clients the solutions to assist them in making the rights
decisions regarding the HVAC systems.
8. Regular update of Clients database by Generating new leads.
9. Responsible for Technical submittals and clarifications, Order finalization, Invoice
generation, Delivery coordination, Payment follow up & collection and, Warranty
coordination.

1. Responsible for sales related to business for HVAC products
(VRF-AHU-FCU-CRAC-FANS-ERV)
2. Create new sales and marketing strategies to attract the clients and understand their
future needs and recognizing additional business potential.
3. Understand the latest technologies and upgrades in the products and services.
4. Advice clients with solutions that fits their requirements commercially and technically
5. Supervise and organize all proposals, quotations and submission documents and takes
responsibility for all quotation costing and their accuracy.
6. Direct marketing duties including technical presentation for clients, consultants and
contract.
7. Dealing with The VRF system to design and make the proper selection for the unit that
fulfill loads of the building and reach optimum working criteria.
8. Dealing with different supplier software to deliver the proper units as per customer
req

1. Responsible for the governmental approval for the equipment (MEW, PAHW, PAI)
2. Serves customers by identifying their needs and requirements currently and in future to
secure, renew and arrange orders delivery.
3. Prepare and deliver technical presentations explaining products or services to Clients
and prospective customers
4. Develops customerâs staff by providing technical information and training.
5. Provide the customer with the required support in the technical points, respond to their
comments and requirements also cover all consultant comments till we get the consultant
approval
6. Prepares cost estimates by studying all related customer documents, consulting,
competitor with engineers and other professional personnel.
7. Generate new leads by searching for new markets and Customers.
8. Dealing with S&P fans selection software in order to Select the suitable fan model as per

1. Proposing Technical offers during tendering phase.
2. Providing Technical support for both suppliers and customers weather during the
manufacturing phase or the installation phase.
3. Designing and manufacturing Wellhead & X-mas tree with reference to international
standards (API 6A).
4. Preparation of Bill of materials for the product to submit it to the costing and production
reference.
5. Responsible for the preparation of technical data, product catalogues, operation manual
for the wellhead & X-mass tree.