Ali Alrasasi

- e-commerce and market-place based solutions.
- Web / App / Software development.
- HTTP/REST APIs and integrating with existing systems.
- Distributed source code management.
- Mobile app experience (iOS/Android).
- Payment Gateway Integrations.
- WebRTC.
- Collecting and understanding user / customer requirements
- Planning the implementation of appropriate solutions.
- Onboarding new customers and expediting E commerce transitions / Digitlaizaion to insure we meet customer expectations.
- Coordinate / deliver training and support to customers during and after the implementation process.
- Assist in pre-sales service demonstrations and provide assistance in scoping projects.
- Report and expedite defects on behalf of customers.
- Monitor and report the progress of changes requested by customers.
- Insure any changes meet customer's needs.
- Monitor day to day activity of the website / app / system.
- Improve user experience.
- Provide technical support, training and maintenance to clients.

- Creating a new program (Ministry of Health) for the IT department, which is labeling each department that has a specific number of computers with unique name and save the information in the database.
- Replace Power Supply, increase number of RAM and other hardware in the PC's.
- Formatting and installing software of Computers.
- Installing the TP link hardware and the RJ45 connector on Ethernet network cable.