Ali Awam, Operations Executive

Ali Awam

Operations Executive

Vezeeta

Location
Saudi Arabia - Riyadh
Education
Diploma, كهرباء صناعية
Experience
4 years, 10 Months

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Work Experience

Total years of experience :4 years, 10 Months

Operations Executive at Vezeeta
  • Saudi Arabia - Riyadh
  • My current job since December 2019

Roles and responsibilities included:

- Act on customer requests.
- Reply on customers, across all channels.
- Handle customer complaints and guide them when it's applicable.
- Act as the primary point of contact for the lunch of new products when it comes to the day-to-day operations activities

Social Media Executive at Vezeeta
  • Saudi Arabia - Riyadh
  • My current job since May 2020

Roles and responsibilities included:

- Managing the day-to-day running of the company's main social media accounts.
- Developing a social media presence across a range of campaigns and day-to-day activities.
- Writing up social medial content and activity.
- Converting an online audience into customers.
- Training staff members in social media techniques.
- Optimizing content to make it fit for the Saudi Market.
- Writing emails for customers and partners.
- Creating partnerships press release.
- Analyzing competitors and key campaigns on a weekly basis.
- Analyzing and reporting social media actions on a weekly basis.

Coop training. at Petrokemya - Sabic
  • Saudi Arabia - Jubail
  • June 2018 to September 2018

Part of the graduation requirements, where I had to learn from the ground.
Identifying the daily procedure, dealing with a team, performing regular
maintenance, supporting other departments and dealing with faults.

كاشير سوبرماركت at الشركة العربية للتسويق
  • Saudi Arabia - Jubail
  • June 2016 to June 2016

Education

Diploma, كهرباء صناعية
  • at معهد الجبيل التقني
  • November 2018

Industrial Electrical . - How to deal with the Industrial as electrician. - Being safe while doing the electrician job in the in Industrial field. - electrical wiring,troubleshoot, distribution ,machines and control equipment was all main part of my study. Projects : - Solar Panals : - We built a prototype of Solar panal system. - We used the main part like the battry, inverter and the circuit breaker. - We used this prototype as part of one of the events at JTI Hybrid renewable energy system : - The idea of this systemis to provied the power all day by using the renewable energy. - We used the solar panals and the wind turbines.

Specialties & Skills

Time Management
Analysis
Writing
Teamwork
Social Media
teamwork
communication
Listening
Writing
public speaking

Languages

Arabic
Native Speaker
English
Expert
Russian
Beginner

Training and Certifications

Udacity Misk - Business Analytics Nano Degree (Certificate)
Date Attended:
January 2020
Udacity - Digital Marketing Nano Degree (Certificate)
Date Attended:
January 2020

Hobbies

  • Writing