CBS SLM Engineer, Telenor
Huawei
Total years of experience :2 years, 7 Months
Achievements and Duties:
1. Working in Convergent Billing System (CBS) Operations Team. 2. Monitoring Quality of Service/KPIs for Customer Network. 3. Handling incident tickets from NOC. 4. Linux Servers Operational Tasks relating to Customer Networks. 5. Oracle Databases and SQL Operations. 6. Subscriber Base Management and Data Recon. 7. User Access Rights Management on CBS System. 8. Diameter Call and Debug Tracing for troubleshooting. 9. Charging System Configurations, Updates & Troubleshooting. 10. Perform Bill Run of Postpaid customers. 11. Worked on EVC (Electronic Voucher Center) System. 12. Managing Mediation and PRM services with hands-on experience on Mediation and PRM Mice. 13. Troubleshooting the Huawei platform which includes hardware and software services by taking traces & debugs. 14. Working on issues like Subscriber Recycling and Creation and rectifying them. 15. Health Checks, Backups, Raw Details Collection, and Log Analysis. 16. Plan and perform Subscriber Migrations for network optimization and Load Balancing. 17. Proactive approach towards high availability of customer network. 18. Handle new requirements from the customer and provide a viable solution. 19. Handling customer complaints for both prepaid and postpaid subscribers. 20. Prepare Network Statistical Reports for analyzing service and usage trends. 21. R&D engagements for RCA and implementing subsequent MOPs for issue resolution. 22. Ensure system availability during key events like New Year, Ramadan, EID, etc.
Company: Huawei
Achievements and Duties:
1. Ufone CBS PO6 Expansion Project Completion. 2. Ensuring smooth and timely Charging System configurations, upgrade deployments, and troubleshooting. 3. CBS nodes backup configurations, Inspection of new network nodes, License expansion of the live system, and Data cleansing of Servers. 4. ATP execution with the customer. 5. Log and CDR collection and analysis. 6. Plan and perform subscriber migrations for network optimization and load balancing. 7. Coordination with the customer and Huawei GTAC/RnD for issues rectification. 8. Handle new requirements from the customer, achieving KPIs and meeting deadlines within the defined SLA.
Achievements and Duties:
1. Data Analytics Consulting 2. Data Quality Assessment 3. Data Insights 4. Data Presentations over Tableau
Achievements and Duties:
Virtual Experience Program Participation included multiple tasks divided into different modules through which participants were given the experience of Microsoft working environment.
Achievements and Duties:
1. Studio Engineer in Saut-ul-Quran FM-93.4, Dhanak Channel FM-94, and News& Current Affairs Channel. 2. Operated digital mixer and switcher. 3. Up-linking of Satellite. 4. Linked the main switcher to the studio. 5. Analyzed the internal working of an FM transmitter.
Achievements and Duties:
1. Lead Administrative matters in Great Homes. 2. Resolved management issues faced by the organization and increased employee efficiency. 3. Slashed a considerable number of expenditures.