Medical Receptionist
Qatar Veterinary Center
Total years of experience :7 years, 4 Months
Scheduling appointments on Cornerstone
Answering and making phone calls
Processing payments and closing end of day sales
Liaising with clients and Doctors to ensure satisfactory service is provided
Replying to emails
Processing online orders
Entering data onto MS Excell
Helping with the upkeep of online Pet Shop
Assisting with Stock take and control
Greeting customers and showing them to their table.
Presenting the menu.
Answering phone calls related to reservations and take aways.
Making sure hostess area is kept clean and neat.
Overseeing reception operations
Welcoming guests
Processing check ins on Micros Opera,
Answering phone calls
Laising with other departments such as housekeeping and F&B
Handling payments from guests and OTA’s
Ensuring guest satisfaction and upholding excellent service standards.
Managing front office
Greeting guests
Answering phone calls and responding to emails Concierge work
Managing housekeepers and making schedules Processing reservations on our reservation system (Semper)
Handling payment from guests, responding to agents and OTA’s
Stock control
Greeting customers and showing them to their table.
Presenting the menu.
Answering phone calls related to reservations and take aways.
Making sure the customer is comfortable and receiving the best possible service.
Basic food preparation
Assisting head chefs in stock taking
Keeping up with general hygiene practices
Course included: HACCP Trianing Event management Cake Decorating Patisserie Food preparation Customer Service