Admin Assistant
Amman Academy
Total years of experience :16 years, 5 Months
Managed and Directed stage office principal and school principal for all stages, in an IB school.
•High professional administrative support and assistance to executive staff, teachers, and students.
•Training less Experienced staff and employees.
•Associated with customers and manage high volume overload within highly critical and pressured environment.
•A proven record of accomplishment in resolving complex issues.
•Consistently the top on sales, exceeding targets and KPI receiving as the best branch for 3 years in row.
•Participated in Takiet um Ali and distributed Ramadan relief packages for more than 25 family on tear 2015 within humane bank work.
Managed a high-volume workload within a deadline-driven environment. Became the lead “go-to” person for new deals and particularly challenging problems and issues.
•Helped company attain the highest customer service ratings (as determined by external auditors) having high communication skills, listening skills, problem resolution and politeness.
•Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
•Completed all necessary customer service training to learn ways to enhance customer satisfaction and improve productivity.
•Delivered an excellent customer service experience, helping customers choose the right product and/service to their requirements and needs.
•Conduct professional problem solving and troubleshooting.
•An unexpected wavering commitment to customer service with the ability to build productive relationships, solving complex issues and winning customer loyalty.
•All individual and team targets met on semi and yearly basis.
Recruits students by developing alumni networks; evaluating recruiting techniques and materials; interviewing prospective students; initiating campaigns to induce students to attend the university.
•Evaluates recruitment techniques by determining the effectiveness of each recruitment technique used by admissions; discerning the appeal of admissions literature; defining the expectations of the college to be instilled in incoming students by the admissions staff.
•Emailing universities and following up with student’s admissions, reviewing applications, essays, and accurate information according given documentations.
•Met all company targets with students admissions and all requirements are met.
Use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales and co-ordinate sales employees and application, solving problems during selling the product in order to conduct a better sales and service
graduate,