Operations Manager
HAS Lifestyle Limited
مجموع سنوات الخبرة :21 years, 4 أشهر
Brought about change and implemented procedures. Operational control systems for proper functioning and maintaining the standards of the operations, restructuring the entire manpower in all the stores putting processes in place for the staff and franchise business of 18 stores and more
Tawoos Industrial Services (Oman)
•Re-organized the Centralized Kitchen put systems in place and organized the stores, kitchen and responsible for the operations of five (5 Star Hotels) (Staff Catering) and 3 construction camp sites in Muscat Oman
Planning the total operations and locating the right location, planning a fully equipped kitchen with safety standards, taking all necessary approvals, sourcing manpower, licensing, planning on business strategies, marketing and implementing a standard operational procedure for the company in India.
Managed 3 Camps catering, housekeeping, laundry, Maintenance and responsible for the operations of all the sites.
•Prepared and implemented a standard operational procedure for the smooth functioning of all Camps, Catering, Accommodation, and other Facilities
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Spearheading wide gamut of activities pertaining to;
•15000 workers of different division under one roof.
•Imparting training to Supervisors to identify the type of staff required, selection of people, motivation of staff, retention of identified talent, staff development, recognizing and rewarding achievements of people.
•Managing different divisions with a standard SOP by conducting periodical audits thereby maintaining uniformity in common facilities among different divisions for a smooth operation.
•Handling crises management, grievance handling and other general functions.
•Instrumental in setting up various amenities like kitchen of different nationality, dining halls, supermarkets, mosque, recreation rooms, indoor and outdoor games facility, ATM vending machines, Money exchange, landscaping, parking facility & maintenance
Maintaining and up keeping the camp premises including fittings and fixtures, transport facilities and all other movable items as instructed from time to time.
•Overseeing any brewing discontent among the inmates regarding any aspect of the work environment; identifying groupism among the inmates and watch for any friction in their interactions.
Distinction of setting up new camp from construction to mobilization and managing all recreation facilities catering services, housekeeping services etc.
Successfully handled a camp of 5000 people including 250 expats.
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ESS Group, Iraq
•Catering for multinational forces and US Marines, Special Force and managing the staff, controlling waste, sanitation inspection, service standards and inventory control.
•Handling an operation of food services for 5000 to 15000 people & working under immense pressure with frequent inspection.
Distinction of setting up various Camp Sites with around 150 staff from different countries like Sri Lanka, India, Nepal, Pakistan, Philippines, Romania, China, Khajikistan and West Africa (Serilione).
Mismanaged and disorganised 4 sites were set in line with the standards and required training was given to the Supervisors for smooth running of the operation.
Appreciation letter received from Kellogg Brown & Root (KBR)
Managing offshore catering on platform feeding for 250 people with staff strength of 20 people; taking care of laundry, housekeeping and maintenance services.
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Supervising production, service area and managing 3 outlets at a time; coffee shop, room service and banquets.
•Coordinating with the main kitchen to turn around the coffee shop into an Indian Restaurant by evening with live music and keeping a track of linen, fumigating the restaurant weekly.
•Handling the requisition from stores and supervising the laying off buffet tables, name tags & setting up of tables.
•Ensuring provisions are made for clearance in banquets and preparing duty roasters.
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An Affiliate of FIOCESS – UNESCO, PARIS
; Certified by Director General of Shipping and surface transport,