Apple Kim Audiencia, Customer Service

Apple Kim Audiencia

Customer Service

Teleperformance

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Medical Laboratory Science
Expérience
0 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 5 Mois

Customer Service à Teleperformance
  • Philippines
  • mai 2015 à septembre 2015

Acknowledging and resolving customer complaints.
Processing orders, forms, applications and request.
Keeping records of customer interactions, transactions,
comments and complaints.
• Managing incoming calls and customer
service inquiries.
• Generating sales leads that develop into
new customers
• Identifying and assessing customers’ needs
to achieve satisfaction.
• Listening to customer or client complaints or
concerns and working to resolve their
issues.
Phlebotomist/Receptionist

Éducation

Baccalauréat, Medical Laboratory Science
  • à Davao Doctor's College
  • mars 2018

EDUCATION

Specialties & Skills

Patient Care
Customer Care
CUSTOMER RELATIONS
CUSTOMER SERVICE
LISTENING
MANAGEMENT
RECEPTIONIST
ANALYTICAL SKILLS
COMMUNICATION SKILLS
DECISION MAKING

Langues

Bengali
Expert

Formation et Diplômes

• AUTOMATION IN CLINICAL LABORATORY (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
January 2018
• TISSUE BANKING AND FORENSIC MEDICINE (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
November 2017
• BACTERIOLOGY SPECIMEN PARTICIPATION (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
August 2017
• BLOOD DONATION AND BLOOD PRODUCTS (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
July 2017
• TAXATION (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
February 2018
• MOLECULAR DIAGNOSTICS (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
October 2017
• HIV HISTORY AND UPDATES (Formation)
Institut de formation:
Davao Doctors College
Date de la formation:
July 2017