Team Leader
Asurion Technology
Total des années d'expérience :3 years, 2 Mois
& Responsibilities:
•Monitor member’s attendance and rate of absenteeism, man-hour’s.
•Inform Client Company’s Leaders about the absenteeism and absentees of SGS Members.
•Update summary of absences and tardiness
•Monitors schedule of employees to ensure proper shift coverage by meeting 100% attendance rate.
•Audit compliance of SGS members to the requirement of client company
•Help in providing disciplinary actions
•Providing accomplishment report and endorsement. Generates report based on team deliverables and present to management and counterparts.
•Escalates specific issues and provides recommendation to customers to address them.
•Identify problems, analyzes trends and implements corrective and preventive actions using quality tools.
•Implements policies on the filing, documenting and approval of time and attendance administration
•Conducts team meetings and address issues and concerns, escalations, improve processes and others.
•Keeps management informed and updated on matters affecting their team morale and performance.
•Evaluates individual performance and conducts performance discussions to keep everyone on track.
& Responsibilities:
•Received calls, handle customer complaints, make essential reports, provide basic technical support and services, acknowledge e-mails, ensure accurate records, file and maintain set-up.
Document all queries, complaints within contact management system.
•Supported to the company’s annual inventory
•Performed such other duties as may be necessary and consistent with the fulfillment of my
of the Mayor of the Municipality of Balete
& Responsibilities:
•Managed to provide admirable outfit ideas to guests.
•Performed stock checks for customers and in collaboration with the stock team.
•Ensured to keep the store in a clean and safe environment.
•Facilitated to educate guests on current fashions and styles.
•Ensured to generate an atmosphere of hospitality and flexibility with the guests.
•Maintained loss prevention standards through awareness and guest service.
•Partnered with other team members to be aware of products movement and stock patterns.
•Utilized appropriately the cash management practices and procedures.
& Responsibilities:
•Advertised garments and graphic printing,
•Bidding with the clients
•Organized what customer needs and wants
•Performed such other duties as may be necessary and consistent with the fulfillment of my position
courses: Hotel & Restaurant Service (Food & Beverage Service