Admin and Document Controller
Pravarthi Building Contracting
Total years of experience :11 years, 7 Months
Provide an effective document control service to ensure all documentation including CAD Drawings and minor project supporting documents, that forms part of the Contract is drafted, reviewed, approved and issued in accordance with company procedures, and available to the intended document users.
Administrate the back office functions of Q-Pulse;Processing change requests, maintaining user groups, assuring system operability and identification of potential system improvements.
Provides administrative support to the departmental document control champions.
Proofreading of new documents, Retrieve/upload documents from Q Pulse upon request.
Propose changes to systems and processes to ensure an effective and efficient document control procedure
Maintaining review histories for documents
Support the audit of document control procedures
Maintain records of access and security rights
Perform and carry out other duties as instructed /directed by Senior Assurance Executive.
• Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
• Exceeded sales targets Successfully negotiated and closed new sales, prepared proposals and quotations, negotiated and won new contracts consistently.Contributed to identifying upcoming product opportunities - Supported product development to enhance/develop current/new products.
Executed local, regional and national marketing and
branding initiatives to drive sales within existing and
prospective accounts.
Collaborated with internal teams and suppliers to
evaluate costs against expected market price points and
set structures to achieve profit targets.
Met with existing customers and prospects to discuss
business needs and recommend optimal solutions.
Developed strategic relationships with existing
customers while conducting cold and warm calls with
prospects.
Targeted new markets and turned leads into customers
through proactive sales and negotiation techniques.
Maintained relationships with established accounts and
prospected new retailers by calling on customers and
engaging prospects in person.
Providing continues support to customers in case of
product and Services.
Cultivating relationships with key players in various
industries to create ongoing results and mutually
beneficial referral system.
Marketed additional products and services
complementing customers' current offerings and adding
value.
Help customers by approaching conversations with
positive attitude and Action.
Provided company information and policies to customers
upon inquiry and answered questions via phone, email or
online chat.
Handle customer inquiries, complaints, billing questions
and payment extension/service requests. Calm angry
callers, repair trust, locate resources for problem
resolution and design best-option solutions. Interface
daily with internal partners in accounting, field services,
new business, operations and consumer affairs divisions