STORE MANAGER
SPROUTS HYPERMARKET AND SUPERMARKETS
مجموع سنوات الخبرة :11 years, 5 أشهر
Developing business strategies to raise our customers’ pool, expanding store traffic and optimizing profitability;
* Making purchase decisions and negotiating with the vendors for best terms and prices;
* Coordinating with purchase team for buying of all stores in UAE;
* Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff;
* Ensuring high levels of customers satisfaction through excellent service;
* Completing store administration and ensuring compliance with policies and procedures;
* Recruiting, training, supervising and appraising staff;
* Managing budgets and maintaining statistical and financial records;
* Overseeing pricing and stock control;
* Ensuring compliance with health and safety legislations;
* Preparing promotional materials and displays for all its branches;
* Liaising with head office.
MINISO - PAKISTAN AUG 2017 - APR 2019
MiniSo is a Chinese low-cost retailer and variety store chain that specializes in household and consumer goods
including cosmetics, stationery, toys, and kitchenware.
• Defining and executing the strategy to generate specialty sales growth;
• Managing market segments, and R&D;
• Manage Sales teams;
• Increasing awareness and developing an enviable corporate image;
• Developing and executing effective communication and media relations;
• Playing a significant role in long-term planning, including an initiative geared toward excellence;
• Identifying and developing the company’s unique selling propositions and differentiators;
• Research and developing a thorough understanding of the company’s people and capabilities;
• Ensuring all team members represent the company in the best way.
• Working with technical staff and other internal colleagues to meet customer needs; and
• Research and build relationships with new clients.
• Satisfying the customers at high level;
• Making promoters and loyal customers;
• Managing customers complaints;
• Collecting the feedback & fixing problems accordingly.
FIRST CALL ACTIVATOR’S: OCT 2013 - MAY 2014
• Connection Activations
• Guiding about company products
• Guiding of new connections
ACHIEVEMENTS:
• Trained new inductions in team.
• Maintained quality level within teams.
• Backed up and motivated teams
• Ensured manning on floor.
• Conducted motivational workshops.
• Sent Daily updates on floor
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