أسماء Hansabi, Business unit manager

أسماء Hansabi

Business unit manager

MCC

البلد
المغرب - الرباط
التعليم
دبلوم عالي, Biologie animale
الخبرات
19 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 8 أشهر

Business unit manager في MCC
  • المغرب - الرباط
  • أشغل هذه الوظيفة منذ سبتمبر 2015

within MCC operating in the telecommunications sector
•Ensure reboot of SFR technical project (logistics, training Monitoring, TL Recruitment and HR Management)
•Relay in the sales order (Road map staffing)
•Drive the KPI 's CDO (Cadence and customer satisfaction)
•Accompany and ride competence managers and support functions
•Attend different meetings of team manager / DC
•Managers plan and facilitate calibration workshops.
•Draw up PA project after mapping profiles to correct the results
•Pre ward committee and conduct producing weekly and monthly internal with CDO
•Follow the global CA and CA / H
•Responsible for customer billing on all aspects
•In charge of EDS (Salary Element) and CC premiums, TL and Support
•In charge of managing the new site on all aspects (logistics, operational, social climate)

Business unit manager في Confidentiel
  • المغرب - الرباط
  • سبتمبر 2015 إلى أكتوبر 2018

Experte en:
Gestion des projets commerciaux et techniques,
Élaboration des plans de marche (Ressources, technique, qualité, facturation...)
Préparation et animation des comtés avec le CDO.

Project Manager في WEBHELP
  • المغرب - الرباط
  • أغسطس 2010 إلى يونيو 2015

•Guidance and organization of production
•Analyze, alert, propose, implement and follow up the action plans
•Accompany and ride competence managers and other support functions
•To insure interface between:
•various officials linked to production (Production Manager, Account Manager)
•Those responsible for support functions of the subsidiary (Human Resources, Training, Quality, Pole figure and Technical)
•Ensure facing the customer order.
•Draw up road map pre-vision planning part and the consolidated total per hour
•Preparation and animation of the committee, weekly production and quality
•Preparation and animation of monthly steering committee
•Monitor the quantitative and qualitative indicators
•Monitor and control the costs and deposit against tailgating or e valuation to avoid evaluations carts of SUP (Depending on the urgency and the situation that prefill on the project)
•Preparation NF audits in collaboration with the Department of é é Am continuous improvement group for all the entities component project.
•Adopt a participative management and proximity.

Operation Manager في B2S
  • المغرب - الدار البيضاء
  • يوليو 2004 إلى يوليو 2010

B2S, multinational operating in the telecommunications sector (SC)
•Staff management of 20 supervisors
•Managing a turnover of € 400 000 per month
•Monitoring and control the of all production indicators and ensure the application hard proceed in strengths
•Set a plan of action to achieve the objectives ordered by the customer
•Participation in recruitment profiles corresponding to the criteria
•Preparation and analysis of weekly and monthly reporting (Study and elaboration of action plans)
•Presentation and explanation of the figures at the committee Steering (explanations of increases and decreases)
•Value for money for the improvement of the contribution and better profitability issues.

الخلفية التعليمية

دبلوم عالي, Biologie animale
  • في Université Hassan II Aïn Chock de Casablanca
  • يونيو 2002

Specialties & Skills

Quality Engineering
Billing
Management
Start up Operations
Agile Project Management
ANIMATION
BILLING
BUSINESS MANAGEMENT
CADENCE
CALIBRATION
COMPUTER ASSOCIATES PAQUETES
CONTINUOUS IMPROVEMENT
COREL DRAW
MICROSOFT POWERPOINT
MICROSOFT WINDOWS 2000

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • danse, lecture, voyage, sport...