Field Support Engineer
Diyar United Company
Total des années d'expérience :3 years, 10 Mois
• IT Support for 600+ Employees.
•MS Office 365 Installation & Troubleshooting.
•Hardware Diagnostics & Servicing.
•Online Meeting Software Management (Zoom, MS
Teams).
•Systems & Peripheral Installations.
•Help Desk Documentation & Process Improvement.
• Providing technical support for PC, diagnosing,
troubleshooting and resolving client issues
related to hardware and software.
• Technical Support for 100+ Employees.
• Help Desk Management.
• Hardware & Software Troubleshooting.
• User Training & Education.
• Server Maintenance.
• Operations Supervision.
• Inquiry Documentation & Communication.
• PC & Mobile Support.
• Software & Hardware Installation.
• Database Maintenance.
• Timely Issue Resolution.
Work as a trainee project engineer; in IS (Intelligent Services Co. in Security department worked efficiently on Access Control System complete design, Installation, configuration, testing and commissioning multiples devices such as RFID, Magnetic lock, card readers.