Bassam Ahmd madi

Telesales Team leader at Etisal

• Egypt
• January 2004 to June 2009

Call Center Agent at Etisal (Etisalat Misr)

• United Arab Emirates
• February 2008 to June 2008

Handling customer’s problems
- Follow up with customers
- Answer customer’s enquiries.

Tele - Sales at M.H" for cars

• Egypt
• August 2008 to January 2008

Sales man at Elmasria for cars

• Egypt
• October 2007 to June 2007

service expert at Vodafone. First retail franchise

• Egypt
• January 2002 to February 2002

-Help Vodafone customers to choose the best device combatable with needs.
-support all customers after sell service by (transfer data- recommend APPs)
-Handling all Vodafone products issues (mobiles.Wifi devices).
-IPhone, Samsung and Blackberry software update and athers
-Responsible on the DOA devices service center front line .

Executive sales

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