Senior Sales Associate
American Rag Cie
Total years of experience :9 years, 7 Months
Present, promote and sell products/services using solid information to existing and prospective
customers.
* Establish, develop and maintain positive business and customer relationships.
* Reaching out to customer leads through cold calling.
* Meeting up with the sales targets within scheduled.
* Coordinate sales efforts and product knowledge with team members and the marketing
departments.
* Supply management with reports on customers needs, complaints, interests, competitive activities
and potential for new products and services.
* Frequent trainings on product knowledge.
* Cross selling and upselling of items to customers on a regular basis.
Duties and Responsibilities:
* Promoting Alliance Business Centers to visitors daily in the malls, hotels, airport terminals etc.
* Maintain fruitful relationships with new and existing customers.
* Generate leads and do a proper follow up on them.
* Responding to complaints from customers and give after sales support when requested.
* Price variation negotiation.
* Quality customer service, client visits and cold calling.
* Gaining a clear understanding of customers business and requirements.
* Ensure that your team meets weekly, monthly sales goals.
Duties and Responsibilities:
• Promoting Brains & Hammers to visitors in shopping complexes, hotels and airport terminals.
• Identifying new sales leads as well as Pitching products andservices.
• Maintaining fruitful relationships with existing customers.
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
* Gathering market and customer information.
* Reviewing own sales performance, aiming to meet or exceed targets.
* Negotiating variations in price
* Constant follow up on all projects
Greet and Assist the Customers.
* Merchandise selected items by customers.
* Handled payments for different type of transactions.
* Counted and barcoded cash register.
* Filled out specific forms to process transactions or special orders such as refunds,
* Trained new sales staff in basic operations and procedures
* Possess a warm and welcoming personality.
* Maintain the highest standard of professionalism, ethics and attitude towards clients
and colleagues.
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